Sunny's Nails & Spa Info
- 3795 S Hamilton Rd, Groveport, OH 43125 United States of America
- +1 614-836-9479
- [email protected]
- +1 614-836-9479
- +1 614-836-9479
Best PlaceJuice Reviews
I wanted to try them out and did and will not return. The nail polish does not last (smear), and it needed a double coat. I should have said something when I was there, but just let it go. They are quick to rush you out.... The price is good, but it's not worth it.
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Sunny's Nails & Spa
Sunny's Nails & Spa has received a mix of positive and negative comments, indicating both strengths and weaknesses of the place. The strengths include friendly staff, talented nail technicians, and good work. However, the weaknesses include issues with nail polish longevity, rushed service, poor time management, and inconsistent pricing.
One of the positive comments mentions the friendly conversation and the nail technician remembering the customer and their sister. This indicates a strength in building relationships with customers and providing a welcoming environment. Additionally, the comment mentions fabulous work, indicating that the nail technicians at Sunny's Nails & Spa have talent and skill.
Another positive comment highlights Ginny, a specific nail technician, for doing a phenomenal job and providing top treatment. This comment suggests that there are talented and dedicated technicians at the salon who are capable of providing high-quality service.
On the other hand, a negative comment mentions issues with the longevity of the nail polish, stating that it smears and requires a double coat. This highlights a weakness in the quality of products or application techniques used at the salon.
The same negative comment mentions feeling rushed and being quickly ushered out of the salon. This indicates a weakness in customer service and suggests that the salon prioritizes efficiency over providing a relaxed and enjoyable experience for customers.
Another negative comment focuses on time management, stating that there is no point in booking an appointment since the salon does not adhere to them. This suggests a weakness in their scheduling system and the ability to manage customer appointments effectively.
The same comment does mention the specific technicians Lani, Mandy, and the man at station #9, for doing good work with eyebrows and acrylic nails. This indicates a strength in these specific technicians' abilities, despite the overall time management issues.
One comment expresses a completely negative experience, emphasizing horrible customer service and a lack of communication regarding wait times. This highlights a severe weakness in the customer service aspect of the salon and indicates a need for improvement in addressing customer concerns and managing expectations.
Another comment mentions the salon being filled before the stated opening time, suggesting a weakness in their ability to manage customer flow and create an organized environment.
The same comment alleges that the salon chooses who to serve first, resulting in uneven and unfair treatment of customers. This indicates a weakness in providing equal and fair service to all customers.
Lastly, a negative comment expresses frustration with inconsistent pricing, labeling Sunny's Nails & Spa as swindlers and having poor customer service. This suggests a need for more transparency and communication about pricing to avoid customer dissatisfaction and negative experiences.
In conclusion, Sunny's Nails & Spa has strengths in building relationships with customers, providing talented technicians, and doing good work. However, there are weaknesses in nail polish longevity, rushed service, poor time management, inconsistent pricing, and customer service. The salon should focus on improving consistency, communication, and addressing the various weaknesses mentioned in the comments to provide a better overall experience for their customers.
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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