The Glass Blower Info
Amenities
Service options
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Outdoor seating
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Dine-in
Highlights
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Fast service
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Great bar food
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Great cocktails
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Sport
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Cocktails
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Food
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Food at bar
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Free water refills
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Spirits
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Wine
Dining options
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Seating
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
Best PlaceJuice Reviews
Another pub I visit often, service here a little friendlier than its sister venue (Winterseam) however, once again recently price increase and the companies focus on profit over customer satisfaction leaves the weatherspoon brand declining vastly.
we ordered our food online at this spoons, we got 2x chicken tikka masalas, and there wasn’t any option to change the rice to chips, and half of the rice was hard with bits in it since it’s microwaved, the chicken was veiny and chewy, the waiter was rude and impolite and my other half ordered a the wrong drink so they then took it away and didn’t bring any other drink or ask him and didn’t refund us. do not recommend
A good pub. Was busy on the Saturday we visited. We were on a bit of s mammoth 35 mile canal walk and this "Spoons" was a very welcome half-way pit stop. A typical Wetherspoons but we did comment that the staff were especially friendly and efficient. Food was if usual quality and there was a beer garden to the rest.
Great food, friendly atmosphere, can get very busy but service is still swift and staff are really friendly.
Probably the best place to eat out in Castleford.
Excellent place, I regularly come here and look forward to it. Great value, wide choice of food and drinks with accessible entrance for both the pub and toilets. Staff are very friendly and helpful, regularly accommodating to disabled customers where needed. Only improvement could be an extra push with keeping the tables clean and tidy.
Always worth popping in for a pint, or a coffee after shopping in Castleford. It's a 'Spoons' so the usual great prices for food and drinks.
The staff are very welcoming and the food is always good, especially the all day brunch.
The toilets are up the stairs as is traditional seemingly in a Wetherspoon's and the usual local history information is on the walls.
Good pub.
Typical wetherspoons. You get what you expect . This one smells like aging pub , its a but dated but still very cosy and with plenty of booths to sit in . Toilets upstairs are not as cool as some spoons ive seen. Quite smelly . Its always busy here from early in the day . The staff are always friendly . There is 2 beer gardens outside and plenty of seating area there . As usual good value for drinks and food . Good location , right in the centre of castleford
Good choice of real ales. Easier to get served than most wetherspoons. Wish my local in Pontefract was as good
Quick Facts About The Glass Blower
The Glass Blower pub has a mix of positive and negative reviews, highlighting both its strengths and weaknesses. In analyzing the comments, we can identify the following strengths and weaknesses of The Glass Blower.
Strengths:
1. Friendly and efficient staff: Multiple comments highlight the friendly and welcoming nature of the staff at The Glass Blower. This creates a positive atmosphere for customers and enhances their overall experience.
2. Good food: Several customers mention that the food at The Glass Blower is great, with a wide choice of options available. This is a strength, as good food is an important aspect of any pub or restaurant.
3. Accessible entrance: One comment mentions that The Glass Blower has an accessible entrance for both the pub and toilets, accommodating disabled customers. This inclusivity and accessibility are commendable.
4. Good value: Many customers appreciate the affordable prices at The Glass Blower, which is a characteristic commonly associated with Wetherspoon pubs. Providing good value for money is a strength that attracts customers.
5. Choice of drinks: The pub offers a good selection of real ales, which is a particular highlight mentioned by one customer. This can be a draw for ale enthusiasts.
Weaknesses:
1. Declining brand reputation: One comment expresses concern about the declining reputation of the Wetherspoon brand due to a perceived focus on profit over customer satisfaction. This raises concerns about the overall experience and management approach at The Glass Blower.
2. Inconsistent food quality: A customer mentions issues with the food, such as microwaved rice and veiny, chewy chicken. Inconsistency in food quality can be a significant weakness as it negatively impacts the dining experience.
3. Rude and impolite waiter: Another comment mentions encountering a rude and impolite waiter. This is a clear weakness as it affects customer satisfaction and can deter customers from returning.
4. Dated and smelly interior: One customer remarks that The Glass Blower has an aging pub smell and a somewhat dated interior. Smelly and outdated facilities can contribute to a negative perception of the pub and impact the overall experience.
5. Busy and crowded: Multiple comments mention that The Glass Blower can get very busy, especially on weekends. While this indicates popularity, it can also result in longer wait times for service and crowded spaces, which may not appeal to all customers.
In conclusion, The Glass Blower has several strengths, including friendly staff, good food, affordable prices, and accessibility for disabled customers. However, there are also notable weaknesses, such as declining brand reputation, inconsistent food quality, rude service, dated interior, and crowded spaces. These weaknesses should be addressed to ensure a positive customer experience and maintain or improve the pub's reputation.
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