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Star Nails

+1 319-378-0700
921 Blairs Ferry Rd NE suite 140, Cedar Rapids, IA 52402 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Star Nails

The strengths of Star Nails place can be identified through the positive comments made by customers. These strengths can be categorized into several key areas: customer service, quality of work, atmosphere, cleanliness, and professionalism.
Firstly, the customers praised the kind and friendly employees, as well as the presence of the owner who was described as nice. This reflects a strong focus on customer service, as the staff ensures a positive and warm experience for customers. Additionally, the customers mentioned that they were treated like VIPs and that the staff was patient and attentive to their needs, such as taking the time to help them pick a color or ensuring their nails were perfect. This highlights a commitment to delivering excellent customer service and ensuring customer satisfaction.
Secondly, customers praised the quality of the work done at Star Nails place. They commented on how beautiful their nails turned out, mentioning that their nails were even, not lumpy or too thick, and that the nail technician paid attention to detail. This demonstrates a strong skillset and expertise among the staff, as they are able to create the desired nail designs and deliver high-quality results.
The atmosphere of the salon was also mentioned as a strength. Customers appreciated the professional atmosphere, noting that the salon was clean and that the staff was knowledgeable. This indicates that Star Nails place maintains a clean and hygienic environment, which is crucial for a nail salon. Furthermore, the knowledgeable staff suggests that they are well-trained and can provide guidance and recommendations to customers.
Another strength highlighted was the use of pleasant-smelling sugar scrubs and lotion during the services. This attention to detail in providing a sensory experience for customers adds to the overall positive experience offered by the salon.
However, the comments also point out some weaknesses or areas for improvement for Star Nails place. One customer mentioned the poor quality of a nail design, stating that it did not meet their expectations. The description suggests that the nail technician did not listen to the customer's request and created a design that was not in line with what was asked for. This indicates a lack of attention to customer preferences and poor execution of the desired design.
Another customer shared a negative experience where the nail technician cut their nails shorter than desired and then charged extra for fixing the mistake. The customer also mentioned that the technician was rough and caused them pain during the service. This reflects a lack of effective communication and disregard for customer preferences, as well as a lack of professionalism in terms of not providing a satisfactory resolution to the issue.
In conclusion, Star Nails place has several strengths, including excellent customer service, quality of work, a professional atmosphere, cleanliness, and attention to detail. These strengths contribute to positive customer experiences and customer satisfaction. However, there are also areas for improvement, such as better communication and customer preference consideration, to ensure a consistently positive experience for all customers.


Best PlaceJuice Reviews

The employees were very kind and friendly, the owner of the salon was present in the store and was very nice. I got red toenails, with standard pedicure a week later I’m still so happy with it. They also use the most amazing smelling sugar scrubs and lotion.
Beautiful nails! I came in and my nails looked so bad and Tommy did such a great job! They give you a complimentary beverage! I love the work and professional atmosphere. Very clean and knowledgeable staff. I will be back again!
I found my permanent nail salon! Tommy was meticulous and made sure my nails were even and not lumpy or too thick..which is what I walked in with. I showed him a picture from pintrist and he recreated it perfectly! Wonderful place!
The nail tech did not even listen to the design i told her, i said a spider web on all black nails and she did this which isn’t even a spider it has 6 legs and looks like a blob with some glitter and dots. Not to mention my friend asked for all black and agreed to do an accent glitter nail and was given two other random nails with glitter on them which later had a smiley face added on top seeming to just be a fun little cherry on top from this woman doing whatever design she chose to do. Very poor quality and unprofessional.
I am always treated like a VIP when i go here. They are very patient while I pick out a color amd they always take their time to make sure my nails are as perfect as they can be! ????
Best pedicure I've had in a long time . I will definitely be back again.
she cut my nail before asking how long i wanted them. i told her they were too short n she said no they are fine. i think asked if she could redo them and make them longer how i want them. she got mad and said it would be $5 extra. i said that’s fine because i wanted longer like i asked in the beginning. when she was redo my nail she was very rough and cut me many times. worst experience ever getting my nails done.
The lady who did my nails did a fantastic job and took her time with them

Place Pictures

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Star Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location