Star Beauty & Communication Info
- 5300 Rivers Ave # 6, North Charleston, SC 29406 United States of America
- +1 843-554-4774
- [email protected]
- +1 843-554-4774
- +1 843-554-4774
Best PlaceJuice Reviews
The ladies inside are quite helpful. And besides knowing the locations of all their inventory, they also know the purpose of the products, and the colors, styles and lengths of all the hair. Love this place!
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Quick Facts About Star Beauty & Communication
Star Beauty & Communication has a number of strengths as well as weaknesses based on the comments provided.
One of the strengths highlighted by the comments is the helpfulness of the staff. Customers appreciate that the staff not only knows the location of all the inventory but also the purpose of the products and details such as colors, styles, and lengths of hair. This shows that the staff has good knowledge about the products they sell and can provide valuable assistance to customers.
Another strength mentioned is the wide variety of products available at the store. Customers appreciate the selection of lace fronts, both human and synthetic, as well as natural products and numerous accessories. This indicates that the store offers a diverse range of options for customers to choose from, which is likely to attract a larger customer base.
Additionally, the cleanliness of the store is mentioned as a strength. Customers specifically mention that the store is well-kept and that there is a sanitization station by the door, which is convenient. This cleanliness factor contributes to a positive shopping experience and creates a favorable impression of the store.
On the other hand, there are also weaknesses highlighted in the comments. One of the main weaknesses is poor customer service. A customer mentions that the staff was not attentive and argued about showing ID for credit card use, resulting in the customer feeling undervalued and deciding to no longer patronize the store. This indicates a lack of professionalism and customer-centric approach by the staff, which can negatively impact the store's reputation and customer loyalty.
Another weakness mentioned is the pricing of products. While some customers find the prices comparable to other places, one customer mentions that the store wanted to charge a higher price for the same product compared to other stores. This perceived discrepancy in pricing can be a deterrent for customers, as they expect fair and competitive pricing.
In addition, the comments also highlight issues such as disorganization, darkness, and a rancid smell in the store. These factors create a negative shopping environment and can potentially drive customers away. One customer even perceives the store as having a lot of junk right at the front door, which can be off-putting for potential customers.
Lastly, the comment about being sold false "human" hair and the lack of assistance for a return highlights a major weakness in terms of product quality and customer service. Customers expect honesty and support when it comes to returning products, especially if they have traveled a long distance to visit the store. Failing to assist in this regard can lead to customer dissatisfaction and negative word-of-mouth.
In conclusion, while Star Beauty & Communication has strengths such as helpful staff, a wide variety of products, and a clean store, there are also weaknesses such as poor customer service, pricing discrepancies, and issues with organization and product quality. These weaknesses can negatively impact the store's reputation and customer loyalty if not addressed effectively.
Today
Opening Hours
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| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
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