Stacey's Pie & Mash Info
- 221 Timberlog Ln, Basildon SS14 1PB United Kingdom of Great Britain and Northern Ireland
- +44 1268 555857
- [email protected]
- +44 1268 555857
- +44 1268 555857
Best PlaceJuice Reviews
Super friendly and professional staff serving homemade authentic pie and mash. My first experience of this East end delicacy was superb. The staff were amazing in their conduct. The place is clean and standard of any cafe. The chips were crispy and the scampi perfectly cooked. A runny egg is always a crowd pleaser. The ham could be improved though; it had the taste as from a deli counter, a cooked ham would really improve the dish. A great experience and would recommend if you are craving some traditional London grub.
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Quick Facts About Stacey's Pie & Mash
Strengths:
1. Super friendly and professional staff: The staff at Stacey's Pie & Mash place are commended for being friendly and professional, providing a positive customer experience.
2. Homemade authentic pie and mash: Customers appreciate the authentic taste of the pies and mash, indicating that the food is made in-house with care and attention to detail.
3. Clean and standard of any cafe: The cleanliness of the establishment is highlighted, indicating that Stacey's maintains a high standard of hygiene and cleanliness, creating a pleasant dining environment.
4. Crispy chips and perfectly cooked scampi: The quality of the chips and scampi is praised, suggesting that the food is cooked to a high standard.
5. Runny egg is a crowd pleaser: The inclusion of a runny egg in the dishes is enjoyed by customers, indicating that it adds a desirable flavor and texture element to the meal.
Weaknesses:
1. Ham could be improved: One customer mentions that the taste of the ham resembles that from a deli counter, suggesting that it may not meet their expectations in terms of quality and flavor. This indicates a possible weakness in the quality of the ham used in the dishes.
2. Limited vegetarian options: A customer indicates that Stacey's Pie & Mash place may not be suitable for those who only eat a vegetarian diet, as the menu lacks inclusive options. This suggests that the establishment may not cater well to vegetarian customers, potentially limiting its appeal to a wider audience.
3. Raw pastry on small pies: A customer reports receiving pies with raw pastry during a takeaway order, suggesting a potential issue with the quality control in the kitchen. This highlights a weakness in consistency and food preparation standards.
4. Lumpy and cold mash: Another customer mentions that the mash served was lumpy and cold, despite being heated in the microwave before being served. This indicates a weakness in the consistency and temperature control of the dishes.
5. Disappointment with takeaway quality: A long-time customer expresses disappointment with the quality of their takeaway, citing raw pastry and empty pies. This suggests a decline in the overall quality of the food compared to previous experiences, indicating a potential inconsistency in food preparation and quality control.
Overall, Stacey's Pie & Mash place has several strengths, such as friendly staff, homemade authentic food, cleanliness, and quality chips and scampi. However, the weaknesses, including the quality of ham, limited vegetarian options, issues with raw pastry and cold mash, and declining takeaway quality, indicate areas for improvement to maintain customer satisfaction and loyalty. Attention to these weaknesses can help Stacey's enhance its overall dining experience and attract a wider customer base.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | Closed |
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