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Smart Threading Salon

+1 860-415-8329
985-d Poquonnock Rd, Groton, CT 06340 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Smart Threading Salon

Smart Threading Salon has several strengths that make it a popular choice for customers. One strength is the inclusive and comfortable environment they provide. A customer mentioned feeling at ease despite being a bigger girl, which indicates that the salon prioritizes making everyone feel welcome and confident, regardless of their size. This is a significant advantage as many individuals may feel self-conscious or nervous about undergoing beauty treatments.
Another strength is the consistent pricing the salon offers, regardless of the customer's size. This fairness in pricing is appreciated by customers, as it eliminates any potential discrimination or bias based on body size. This shows that Smart Threading Salon values equality and fairness in their business practices.
Customers also rave about the exceptional service they receive at Smart Threading Salon. One comment mentions the amazing experience since day one and has been a loyal customer for three years. This indicates a consistent level of service quality, which is crucial in maintaining customer loyalty and satisfaction. The salon's ability to consistently provide exceptional service is a significant strength that helps them stand out from their competitors.
The positive comments also highlight the expertise of the staff at Smart Threading Salon. Customers mention that the employees are knowledgeable, experienced, and skilled in their craft. This expertise is particularly important in beauty services such as threading and tinting, where precision and attention to detail are critical. The salon's ability to attract and retain talented staff is a clear advantage as it ensures the highest quality of service for their customers.
Customers also appreciate the cleanliness and professionalism of the salon. One customer specifically mentions the salon's COVID-conscious practices, indicating that the salon prioritizes the health and safety of its customers. This attention to cleanliness and professionalism is an essential strength, especially in the current climate where customers are more conscious of hygiene practices.
Additionally, the positive reviews mention that Smart Threading Salon provides a range of services beyond just eyebrow threading, such as eyelash tinting and extensions. This versatility allows customers to have multiple treatments in one place, saving them time and effort. Offering a variety of services is advantageous as it attracts a broader customer base and increases the potential for repeat business.
Despite these strengths, there is a negative comment that highlights a weakness of Smart Threading Salon. The customer recounts an unpleasant experience where the technician did not follow their request and made a mistake in shaping their eyebrows. This indicates a potential issue with communication and attention to customer preferences. While this may be an isolated incident, it serves as a reminder that ensuring consistency and accuracy in service is crucial for maintaining customer satisfaction.
In conclusion, Smart Threading Salon has several strengths that contribute to its positive reputation. These strengths include providing an inclusive and comfortable environment, fair pricing, exceptional service, expertise in threading and tinting, cleanliness and professionalism, a range of services, and excellent customer service skills. However, it is essential for the salon to address any weaknesses, such as communication issues or mistakes in service, to continue providing a high level of customer satisfaction and maintain its positive reputation.

Best PlaceJuice Reviews

I got my a Brazilian today and it was amazing. I had been wanting one for a while but was nervous because I am a bigger girl. They made me feel so comfortable through the entire process and I was more than satisfied with the results. I also love that they charge the same price no matter what size you are, other places are not like that. Afterwards I felt so smooth and I really enjoyed not having to shave. I would recommend them to everybody who is considering getting one.
I moved from New York to Norwich and found this eyebrow threading in Groton and I can say it's five stars ⭐️ ⭐️⭐️⭐️⭐️ I have been doing threading in New York and this place is almost close to home. Love eyelashes and tinting and eyebrows threading.
My eyebrow threading experience at this salon has been amazing since day one. I’ve been threading my eyebrows with them for about 3 years and every single time the service is exceptional.❤️
I have been going here since they opened! I will never ever go anywhere else. I love these ladies so much! So amazing!
I went in on 3/26/22 for the fist time. I had to request the technician clean the chair after she just threaded the last client's eyebrows. I guess she didn't appreciate my request because she reshaped my eyebrows instead of cleaning the excess hair like I asked her to. She seemed to try to make the other brow match the one she chopped the middle out of. My heart feel when she nervously asked me if I wanted henna on my eyebrows after I felt her threading way too much on one side. She really seemed to be nervous about chopping my eyebrow in the middle because she tried to convince me that I had a scar in my eyebrow and its making one eyebrow appear thinner than the other eyebrow. I have been to other threading places and NEVER heard anyone say I had a scar + THERE IS NO SCAR!!
I got my eyebrows threaded and tinted for the first time yesterday at Smart Threading Salon. They surpassed my expectation in every way. My brows have NEVER looked better. They 're artists here. Clean, professional and Covid conscious. Amazing quality for the value. I will be returning.
This is the best place in this area for eyebrows threading and tinting, I have tried other places but I found perfect place , ladies working here , are very expert in this job , will highly recommend!!
I absolutely love this place! It’s the only place I get my eyebrows done because they do it like no other. I recommend all my friends and they travel out to this place on a regular. Staff has amazing customer service skills and are always attentive to each and every customer.

Smart Threading Salon Info


  • Wheelchair accessible parking lot


Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 06:00 PM

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