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Sky Nails And Spa

+1 757-393-2851
1241 Frederick Blvd #107, Portsmouth, VA 23707 United States of America
Open Today: 09:30 AM - 08:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

Well came to get my nails done the day before Mother’s Day so I could enjoy celebrating motherhood and MY NAILS WERE HORRIBLE! I got home all the paint was coming off within a hour! I called the next day which was Mother’s Day and they told me come back came in redid the paint job and what do you know! Air bubbles, peeling and chipping again my nails were absolutely UGLY! I came in today ONCE AGAIN and the owner basically told me I had to pay cuz they redid them already my nails were shaved so thin they started to crack and break and you tell me I gotta pay $25 more on top of the $110 I paid when I initially came the day before Mother’s Day! I WILL NEVER BE BACK AND I WAS A LOYAL CUSTOMER! If you actually care about how your nails look PLEASE DO NOT WASTE YOUR TIME OR MONEY! Not to mention I’ve been a witness to a incident of them messing customers nails up and ITS LEGIT THEY FAULT AND THE IWNER BECAME Very NASTY WHEN THEY WERE AT fault! Avoid this place! And if I could give NO STARS IT WOULD BE JUST THAT!
That lady Van is so bad. Do not let her do your nails. She hates when you have a request and will complain about you in her native language. She cut my skin with the drill and when I reported it I was asked but are you bleeding. Can does lazy work she left old polish on my nail and put acrylic over it. So now I can't get light colors and will need a completely new set when I just got this one 2 weeks ago. They give off the feel as if black business is beneath them. They look at us like monkeys. I will never go back here. They treated me so bad.
So the guy was friendly and personable, but my manicure and pedi was awful. He cut my cuticles to the point of them bleeding. My nails are caked up, not neat, and were filed unevenly. My toes as well. I came here for a quick last minute stop for my maternity shoot and baby shower this weekend, but will be removing my polish and going elsewhere. NEVER AGAIN. The only reason I was passive is because I’m pregnant and was to the point of almost having angry tears! My 10 year old sister could’ve done better than this!!!
Haven't done a mani and pedi in a long time. It was a great relaxing and very needed experience ! Staff is so nice!
First off, I’ve been seeing a lot of bad reviews on here and was hesitant to come but my experience here was AMAZING. I was seated immediately on a Monday evening after work. I wanted a pedicure and manicure french tip. The gentleman that started my set was very professional and respectful. He took his time and made sure I was comfortable and did a great job on both. They even asked me in between service if I liked what my nails looked like to make sure I liked the service I was getting. I would 1000% recommend coming here. I will definitely be back.
Horrible! The manicure was terrible there was no filing or shaping and the gel polish peeled in 2 days. For mani and pedi I paid $90 for basic polish and was horrible. The hot towels they rubbed my arms down with very aggressively (and unsolicited) smelled horribly of mildew and mold! My entire arms smelled like mildew and I had to go wash myself off with soap and paper towels and my skin was burning. They obviously don’t change their damp towels in the towel warmer very often they just sit and get moldy. Horrible salon and very dirty. Will never go back.
I went here with my mom. At first I was a bit scared because of the reviews but result was totally worth it. It was my first time getting my nails done, they were very kind and helpful, and did a wonderful job. Great service!????
Cindy and Ben are the best at pedicure. Van and Lyn are best at acrylic nails. Those are the best 4 in the salon.

Quick Facts About Sky Nails And Spa

Sky Nails And Spa has a mix of positive and negative reviews, indicating both strengths and weaknesses of the place. Let's analyze the comments to better understand these strengths and weaknesses.
One of the main strengths highlighted by customers is the friendliness and professionalism of the staff. A customer mentioned that the man who started her set was professional, respectful, and took his time to ensure she was comfortable. Another customer mentioned that Cindy and Ben are the best at pedicure, while Van and Lyn are the best at acrylic nails. These positive reviews reflect the expertise and skill of certain staff members in providing quality services.
Another strength mentioned by customers is the relaxing and enjoyable experience at the salon. A customer who hadn't done a mani and pedi in a long time found the experience great, relaxing, and much needed. This indicates that the salon provides a comfortable and enjoyable environment for customers.
However, despite these strengths, there are several weaknesses highlighted in the comments. One of the major weaknesses is the poor quality of the nail services provided. Multiple customers complained about their nails being done poorly, with issues such as the paint peeling off within an hour, air bubbles, peeling, and chipping. Customers were disappointed with the overall look and quality of their nails.
Furthermore, there were complaints about the lack of hygiene and cleanliness at the salon. One customer mentioned that the hot towels used during the service smelled of mildew and mold, and as a result, their arms smelled like mildew. This indicates a lack of cleanliness in maintaining and changing damp towels in the towel warmer, which is a hygiene concern.
Communication and customer service also emerged as weaknesses. One customer mentioned that when they reported that their skin was cut with the drill, they were simply asked if they were bleeding, indicating a lack of concern for the customer's well-being. Another customer mentioned that the owner became very nasty when they were at fault for messing up a customer's nails. This highlights poor customer service and a negative attitude towards customers.
Overall, Sky Nails And Spa has strengths in terms of the friendliness and professionalism of certain staff members, as well as providing a relaxing experience. However, the consistent issues with the quality of nail services, lack of cleanliness, and poor customer service are major weaknesses that need to be addressed to enhance the overall reputation and success of the salon.


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Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

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