Shine Nail Salon

+1 808-262-2224

43 Oneawa St # 101A, Kailua, HI 96734 United States of America

Open Today: -

Shine Nail Salon Info

43 Oneawa St # 101A, Kailua, HI 96734 United States of America
+1 808-262-2224
[email protected]
+1 808-262-2224
+1 808-262-2224

Best PlaceJuice Reviews

Great nail salon located in a Small strip mall in Kailua. Michele did a fantastic job on my acrylic nails and gave me exactly what I asked for. The prices are not cheap but are competitive for the area. This will be my new salon going forward.

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

Restroom

Planning

Appointment required
Appointments recommended

Quick Facts About Shine Nail Salon

Strengths: 1. Excellent service: Multiple customers commented on the fantastic job done by the nail technicians at Shine Nail Salon. They were able to provide customers with exactly what they asked for, ensuring customer satisfaction. 2. Good prices: While the prices at Shine Nail Salon were not described as cheap, they were seen as competitive for the area. This suggests that the salon offers reasonable prices for the quality of service provided. 3. Welcoming and attentive staff: Several customers praised the friendly and attentive nature of the staff at Shine Nail Salon. They felt welcomed and not judged, creating a relaxed and comfortable atmosphere. 4. Child-friendly: Customers noted that Shine Nail Salon was a great place to bring children, as the staff treated young girls with care and allowed them to have little designs on their fingernails. The salon also offered reasonably priced manicure and pedicure combos for kids. 5. Thorough and thoughtful service: One customer highlighted the thoroughness and thoughtfulness of the staff at Shine Nail Salon. They were careful and gentle in providing services and went the extra mile to ensure customer satisfaction.

Weaknesses: 1. Appointment scheduling: One customer mentioned that they had an issue with their appointment not being recorded in the salon's schedule. This could suggest potential inconsistencies in the salon's appointment management system, which can lead to customer dissatisfaction. 2. Rude or lacking customer service: While the majority of customers had positive experiences with the staff, there were instances where customers felt ignored or treated rudely. This suggests that there may be occasional lapses in customer service at Shine Nail Salon. 3. Lack of seating capacity: A customer mentioned that the salon was often busy and recommended making a reservation. This indicates that Shine Nail Salon may have limited seating capacity, which can result in wait times or difficulty accommodating walk-in customers during busy periods. 4. Inconsistent quality of service: Although the majority of customers praised the quality of service at Shine Nail Salon, one customer expressed dissatisfaction with the overall experience. This suggests that there may be inconsistencies in the level of service provided by different technicians or during different visits. 5. Communication issues: Another customer mentioned experiencing communication issues with the staff. They felt ignored and overlooked when they arrived for their appointment, as the staff did not recognize or acknowledge them. This suggests a potential lack of clear communication within the salon.

In conclusion, Shine Nail Salon has several strengths that make it a great option for customers. These strengths include excellent service, good prices, welcoming and attentive staff, child-friendly services, and thorough and thoughtful service. However, there are also weaknesses that the salon should address, such as appointment scheduling issues, occasional lapses in customer service, limited seating capacity, inconsistencies in service quality, and potential communication issues. By addressing these weaknesses, Shine Nail Salon can further enhance its strengths and provide a consistently positive experience for all customers.