Shaws Fish & Chip Shop Info
- 103 High St, Newcastle-under-Lyme, Newcastle ST5 1PS United Kingdom of Great Britain and Northern Ireland
- +44 1782 617048
- [email protected]
- +44 1782 617048
- +44 1782 617048
Best PlaceJuice Reviews
Whenever in Newcastle town centre I always go to Shaws and always been happy.
I'm unsure where the bad reviews are coming from? Today 3/2/3023 One small fish and chips, one small fish and a fishcake for just over a tenner AND the fish were not small at all,
really enjoyed them. In the particular the fish was really nice.
Amenities
Service options
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Takeaway
Offerings
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Coffee
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Kids' menu
Dining options
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Lunch
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Quick Facts About Shaws Fish & Chip Shop
Shaws Fish & Chip Shop, located in Newcastle town centre, has received a mix of positive and negative reviews. In order to provide a comprehensive analysis of the strengths and weaknesses of the establishment, it is necessary to consider both sides of the feedback.
Starting with the positive comments, it is evident that Shaws has a loyal customer base who speak highly of their experiences. One customer states that they always go to Shaws and have always been happy with their meals. This suggests that the establishment consistently delivers satisfying food and service. Another customer mentions that they particularly enjoyed the fish, highlighting its quality and taste. Additionally, the comment about the shop being a "lovely traditional fish and chip shop" indicates that there may be an appeal in the nostalgia and authenticity of the establishment.
Moving on to the negative comments, there are several areas of concern that have been raised. One recurring theme is the negative attitude and rudeness of the staff. Customers have mentioned that the staff are miserable and show a lack of care. This can greatly impact the overall customer experience and create a negative impression of the establishment. Another criticism revolves around the quality of the chips. Several customers mention that the chips are dry, burnt, and soggy simultaneously, which can be attributed to inconsistency in cooking. Additionally, there are complaints about the small portion sizes and high prices. These issues raise concerns about value for money and may deter potential customers.
Another point of criticism is the cleanliness of the shop. One customer describes it as "dirty and run down," indicating a lack of attention to cleanliness and potentially compromising the overall hygiene of the establishment. This can greatly affect the reputation and trustworthiness of the establishment.
Furthermore, a customer mentions that the quality and service at Shaws depend on which brother is running the shop at the time. This inconsistency in quality and service suggests a lack of standardization and indicates potential issues with management and staff training. Customers should be able to expect consistent quality and service regardless of who is working.
In conclusion, while Shaws Fish & Chip Shop has received some positive feedback regarding the taste and quality of their food, there are also several areas of concern that have been raised by customers. These include rude and miserable staff, inconsistent chip quality, small portions at higher prices, cleanliness issues, and the lack of standardization in quality and service. Addressing these weaknesses would be essential for Shaws to improve their overall customer experience and maintain a positive reputation.
Today
Opening Hours
| Monday | - |
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| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
How to go there
Location
Places