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Sassy Creation Nail & Spa

+1 860-871-9193
593 Talcottville Rd, Vernon, CT 06066 United States of America
Open Today: Closed

Sassy Creation Nail & Spa Info

Best PlaceJuice Reviews

Worked with Van and she was absolutely amazing! We faced a couple of challenges with my nail selection that she faced with full smiles. I had quite a fun time there and will love to come back. Had my nails done for my wedding and I love them. Van made me feel special without overdoing them!
OPEN Reviews ()

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Quick Facts About Sassy Creation Nail & Spa

Sassy Creation Nail & Spa has a variety of strengths and weaknesses, based on the comments provided.
One strength of the salon is the quality of their work. Many customers, such as the individual who worked with Van, were satisfied with the outcome of their nails. Van, in particular, was highly praised for her skills and ability to handle challenges with a positive attitude. This indicates that the salon has talented and experienced technicians who can create beautiful and customized nail designs. Additionally, the comment about having nails done for a wedding suggests that Sassy Creation Nail & Spa is capable of meeting special occasion needs and making customers feel special.
Another strength mentioned by multiple commenters is the cleanliness of the salon. Customers appreciate that the place is nice and clean, indicating that the salon maintains a hygienic environment. This is a crucial aspect for nail salons as it ensures the safety and well-being of customers. Additionally, the reasonable pricing mentioned in one of the comments suggests that Sassy Creation Nail & Spa offers competitive prices, making their services accessible to a wider range of customers.
The salon also offers pattern designs on nails, which is considered cute and pretty by one customer. This suggests that Sassy Creation Nail & Spa offers a variety of options and styles for customers to choose from, allowing them to express their individuality. This could be seen as a strength as it caters to customers with different preferences and tastes.
However, there are also several criticisms of the salon that point to weaknesses. The most significant issue mentioned in the comments is poor customer service. One customer expressed dissatisfaction with the lack of communication and professionalism, as well as the length of time it took to complete their appointment. Another customer complained about the lack of care and attention to detail, where the technician did not soak off old nails properly, resulting in pain and damage. These negative experiences indicate a lack of customer focus and an inability to provide a satisfactory experience.
Furthermore, several comments mention issues with hygiene. One customer complained about dipping fingers directly into the dip container, which is unhygienic and can lead to contamination. Another customer mentioned that the technician did not ask them to wash their hands before the service, adding to concerns about cleanliness. This suggests that the salon may not have strict hygiene protocols in place, which is a significant weakness, considering the importance of cleanliness in a nail salon environment.
In conclusion, Sassy Creation Nail & Spa has strengths in terms of the quality of their work, cleanliness, and offering a variety of nail designs. However, they also have weaknesses, including issues with customer service and hygiene. It is essential for the salon to address these weaknesses to maintain or improve their reputation and retain customers.


Place Pictures

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Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

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