Salon Platinum

+1 501-499-9941

900 Alford St, Conway, AR 72032 United States of America

Open Today: -

Salon Platinum Info

900 Alford St, Conway, AR 72032 United States of America
+1 501-499-9941
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Gender-neutral restroom
Restroom

Planning

Appointments recommended

Payments

Checks
Debit cards

Best PlaceJuice Reviews

Kindall is phenomenal! She made my hair look so good! She is also super sweet and so funny.

I would recommend Salon Platinum to everyone. Amia gave me highlights and lowlights, beautiful cut and style. I won't go anywhere else. Very happy client ☺️, Mary DeLeon

Nice place to get your haircut! Very clean and everyone is very friendly.

Ask for Tracie! She's a wonderful person and very talented. She'll take great care of you!

I started looking for a new hairstylist a little over a year and a half again. I started going to Sam not quite a year ago and i will be honest I was never 100% happy, but i wasnt unhappy either...i also, hate finding new hairstylist. I went on Friday to have my hair foiled to white blonde. I have been having this done most of my adult life and Sam turned it puple. Her response to it when I asked her about it was "well that's what I do with my hair and I turn it way more purple than this and then when it washes out it turns the correct color". In all the years that I have had my hair done I have never had it turned purple! If she knew that's what it was going to do she should have asked me beforehand because I would have told her "no, because it is a holiday weekend and I really don't want my hair purple!" So I paid professional prices to have my hair turned purple.. I could have done that at home myself! Unfortunately, my general consensus of Sam is if you know her she does a great job on your hair, but if you do not know her she wants to do the quickest thing possible and get you out of there. If you were to see my hair you would think that she doesn't really take pride in her job. Must say I'm quite unhappy with the experience I've had with her and, no, I will not be going back.

Had my Tasha trim mine and my daughters hair and she did a marvelous job. Also totally professional, clean, and friendly atmosphere would highly recommend this salon and Tasha to anyone wanting an awesome hair cut.

I can only speak for Paige, not the whole salon. She was great, she will make sure you leave happy. Don't be afraid to tell her if you don't like something. She will be happy to fix it. I'm very critical about customer service, she exceeted my expectations. The salon itself isn't bad, I'm from California so I'm used to fancier things. But Paige was amazing, I could never get that kind of service in California. So even though the prices are high, you do get good quality service. Go with Paige, you will not regret it. Be honest with her, she can handle it!

Krystal is an amazing hairstylist!! She is kind and happy to be around while getting “me time”. I’ve tried other salons, she has always fixed their mistakes. 100% recommend you ask for her but all the stylists are excellent as well :)

This was my first experience at this salon and Tiffany did such an amazing job!!! I was very nervous but she did exactly what I wanted and even helped my hair cut come together perfectly by suggesting things. It's so hard to find people that'll do my hair right because its very layered and choppy but smooth at the same time. I love that she was focused on cutting my hair and making sure it looked good instead of talking to me about random things. Best experience by far!!! Thank you.????????

Quick Facts About Salon Platinum

Salon Platinum Place, based on the comments provided, seems to have several strengths that make it a desirable salon for customers looking for quality hair services. The strengths include the skill and talent of the hairstylists, the cleanliness of the salon, a friendly and professional atmosphere, and the ability to receive personalized and satisfactory service. However, there are some weaknesses identified as well, such as inconsistent experiences with certain hairstylists and potentially high prices.

One of the main strengths of Salon Platinum Place is the skill and talent of the hairstylists. Kindall, Amia, Tracie, and Krystal are all praised for their abilities to deliver beautiful and satisfying results. They are described as phenomenal, wonderful, excellent, and amazing. These positive comments indicate that the salon has a team of highly skilled and talented hairstylists who are capable of achieving the desired hair transformations of their clients.

Another strength of the salon is its cleanliness and the friendly atmosphere. Customers mention that the salon is clean, which contributes to a pleasant and comfortable experience. Additionally, the staff members are described as friendly, making customers feel welcome and at ease during their visits. Creating a clean and inviting environment is essential for attracting and retaining customers, and Salon Platinum Place seems to excel in this aspect.

The ability of the hairstylists at Salon Platinum Place to provide personalized service and meet the individual needs of their clients is another strength. Customers specifically mention that Tracie, Paige, and Tiffany listen to their requests and are willing to make adjustments to ensure customer satisfaction. This personalized attention and willingness to accommodate customer preferences can significantly enhance the overall salon experience and create loyal customers.

However, there are also some weaknesses that have been highlighted in the comments. One weakness is the inconsistent experience with certain hairstylists. The comment about Sam indicates that the customer was not satisfied with the outcome of their hair color and felt that Sam prioritized her own preferences over the customer's wishes. This inconsistency in the level of service and customer satisfaction can be a weakness for the salon and may impact the overall reputation of the establishment.

Another weakness that can be inferred from the comments is the potentially high prices at the salon. While customers generally express satisfaction with the quality of the service they received, one customer from California mentions that the salon may not meet their expectations in terms of luxury and fancy ambiance. Additionally, the same customer describes the prices at Salon Platinum Place as high. This suggests that the salon may cater to a higher-end clientele, which could limit its customer base.

In conclusion, Salon Platinum Place has several strengths that make it an attractive salon option for customers seeking quality hair services. The talent and skill of the hairstylists, the cleanliness of the salon, the friendly atmosphere, and the ability to deliver personalized service are all strengths that contribute to positive customer experiences. However, there are some weaknesses identified, including inconsistent experiences with certain hairstylists and potentially high prices. These weaknesses should be addressed to ensure consistent customer satisfaction and to attract a wide range of clientele. Overall, the strengths of the salon outweigh its weaknesses, making it a recommended option for those in search of a reliable and skilled hairstylist.