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Rose Cafe

+44 1268 581193
3 Northlands Pavement, Pitsea, Basildon SS13 3DU United Kingdom of Great Britain and Northern Ireland
Open Today: 07:30 AM - 05:00 PM


Service options
  • Delivery
  • Takeaway
  • Dine-in
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Coffee
Dining options
  • Dessert
  • Good for kids
  • Casual
  • Groups

Best PlaceJuice Reviews

This cafe is always super busy, which is a testament to how good the food is. Meals are served piping hot. Staff efficient. Just one negative. I ordered a banana milkshake, and it arrived runny, with a dollop of ice cream floating on top. Not appealing at all. I like my milkshake, thick and creamy.
Sooo me and my freind have been very sick my recomendation dont touch with a barge pole reply to coment i actualy had a bacon baggett so you dont remember me at all. My first time in ever because im from mallorca. Preprepaired salad sitting in water all day try prepairing fresh. Also coffee you call that coffee .....nope like i say stay away is my advice
Great place and I been coming here for years. Staff is friendly and polite, food is good and prices are reasonable. I can honestly recommend it to anyone especially that there is massive carpark just outside so even on market days is shouldn't be any problem to find a space.
I love this cafe. Always get a good meal here. Great customer service, food is quick and well priced.
Would recommend.
Absolute terrible food
Microwaved scammble egg
Chips tasted like pure dirty oil chips
Burger bun burnt not toasted
Brown watered down so much that it’s can’t be called brown sauce,
How this has been rated anything above 1 star is shocking
Amazing food and quick efficiency of service and such friendly staff
I asked for a bacon egg sausage baguette and they put coleslaw on it and I went back and said I never asked for that the women rolled her eyes at me and gave me a load of abuse and never gave me a refund. Wasted 7 pound for it got a load of abuse and wouldn't refund me what type of cafe give you coleslaw with a bacon egg sausage baguette. Over priced rubbish staff treat you terrible. Grant dove
had a lovely long black hair on my plate redone my fryup but put me off ...not the best ingredients are used...won't be going back

Quick Facts About Rose Cafe

Rose Cafe is a popular and busy place, which is indicative of the quality of its food. The meals are served hot, and the staff is efficient. However, there are a few areas of improvement that need to be addressed.
One strength of Rose Cafe is its popularity and busy atmosphere. This can be seen as a testament to the quality of the food and the overall dining experience. Customers are willing to wait and endure the busy environment because they know they will be served good food.
Another strength is the efficiency of the staff. Despite the high customer volume, the staff manages to provide quick and efficient service. This ensures that customers get their meals promptly and do not have to wait too long.
The affordable prices are also a strength of Rose Cafe. Customers appreciate that they can enjoy a satisfying meal without having to spend a lot of money. This makes the cafe accessible to a wide range of people.
Additionally, the presence of a massive car park just outside the cafe is a plus point. This convenience makes it easier for customers to find parking, even on busy market days. The availability of parking spaces enhances the overall dining experience for customers.
However, there are some weaknesses that need to be addressed. One recurring complaint is the quality of the milkshakes. Customers have mentioned that the milkshakes are runny and not as thick and creamy as desired. This could be off-putting for customers who prefer a thick and satisfying milkshake.
Another weakness is the preparation of salads. Some customers have reported that the salads appear to be pre-prepared and have been sitting in water all day. This detracts from the freshness and quality of the salads. It is recommended that the cafe focuses on preparing fresh salads to improve customer satisfaction.
There have also been complaints about the quality of the coffee. Customers have expressed disappointment with the taste, suggesting that the coffee does not meet their expectations. This could be an area of improvement for Rose Cafe to ensure that their coffee matches the quality of their food.
Furthermore, there are some negative comments about the food quality. Some customers have mentioned microwaved scrambled eggs, chips that taste like dirty oil, and burnt burger buns. These are all factors that contribute to a negative dining experience. A focus on improving the quality of the food can help address these concerns.
Another weakness mentioned is the poor treatment of customers by the staff. There are comments about eye-rolling, abuse, and a refusal to provide refunds. This kind of behavior is detrimental to the overall customer experience and could result in a loss of repeat business. It is important for the staff to be attentive, respectful, and responsive to customer concerns.
Lastly, there is a complaint about finding a hair in the food. This is a sanitation issue and suggests a lack of attention to detail in the kitchen. Ensuring that the ingredients used are of the highest quality and maintaining a clean and hygienic environment can help prevent such incidents and retain customer trust.
In conclusion, Rose Cafe has various strengths such as its popularity, efficient staff, reasonable prices, and convenient parking. However, there are weaknesses in the quality of milkshakes, salads, coffee, and food, as well as concerning customer service and hygiene issues. By addressing these weaknesses and focusing on improving the overall dining experience, Rose Cafe can enhance its reputation and retain happy customers.


Opening Hours

Monday 07:30 AM - 05:00 PM
Tuesday 07:30 AM - 05:00 PM
Wednesday 07:30 AM - 05:00 PM
Thursday 07:30 AM - 05:00 PM
Friday 07:30 AM - 05:00 PM
Saturday 07:30 AM - 05:00 PM
Sunday 08:30 AM - 03:30 PM

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