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Q Nails & Spa

+1 304-707-9999
886 Foxcroft Ave Suite 103, Martinsburg, WV 25401 United States of America
Open Today: 09:30 AM - 08:00 PM

Best PlaceJuice Reviews

So I did not get the name of the nail tech, I think her name was Ivy! I came in with a very specific design and she gave me exactly what I wanted. She was super patient with me and all my request. LOOK HOW CUTE THESE TURNED OUT!!! Literally did an amazing job and gave me my dream set. If I was not from out of town I would’ve definitely came back. Thank you so much!!!!
OPEN Reviews (42)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Wi-Fi
Crowd
  • LGBTQ+ friendly
Payments
  • Debit cards
  • Credit cards

Quick Facts About Q Nails & Spa

Q Nails & Spa Place has received mostly positive comments from customers, highlighting their strengths in providing excellent nail services and attentive customer care. However, there are also a few negative comments regarding the longevity of the nail treatments.
One of the strengths of Q Nails & Spa Place is their skilled nail technicians who can deliver the exact designs and styles requested by customers. Both Ivy and Tim have been praised for their ability to understand and execute customers' preferences. This demonstrates their expertise and attention to detail, ensuring that clients are satisfied with the end result. Additionally, customers appreciate that the technicians take the time to listen to their requests and are patient throughout the process. This personalized approach contributes to the positive experience at the salon.
The atmosphere of the salon also receives positive feedback. Customers appreciate the calming environment and the friendly and welcoming staff. Steven, the manager, is particularly praised for his pleasant demeanor and professionalism. This creates a positive first impression for customers and makes them feel comfortable and valued. The clean and beautiful environment adds to the overall experience, making customers feel relaxed and pampered during their visit.
Another strength of Q Nails & Spa Place is their ability to provide quality pedicures. Amy and Ava are specifically mentioned for their excellent service. Amy is commended for taking her time and providing a thorough and careful pedicure, ensuring that customers do not feel rushed. The personalized attention and care contribute to a pleasant experience for customers. Ava, on the other hand, is recognized for her willingness to execute any design shown to her. Her pleasant demeanor and ability to fulfill customers' design requests contribute to the overall positive experience at the salon.
Some customers also appreciate the additional services provided at Q Nails & Spa Place. Michael is mentioned for giving the best pedicures and providing an incredible massage. His attention to detail and the ability to adjust pressure according to customer preference enhances the overall experience. Will is highlighted for his artistry in long nails and designs, making him a preferred nail technician for customers looking for more elaborate nail treatments.
Although Q Nails & Spa Place has many strengths, there are a few weaknesses that arise from negative comments. One recurring issue is the durability of the nail treatments. Some customers have experienced their nails falling off within a week, particularly when a different technician performs the service. This raises concerns about the consistency in the quality of the nail treatments provided by different technicians at the salon. Customers expect their nails to last longer, especially when paying for the service.
In conclusion, Q Nails & Spa Place has several strengths that contribute to a positive customer experience. Skilled and attentive nail technicians, a welcoming atmosphere, and quality pedicures are among the strengths highlighted in the comments. However, the salon also faces weaknesses in terms of consistency in the durability of the nail treatments. Improving the longevity of the nails should be a priority for Q Nails & Spa Place to ensure customer satisfaction.


Place Pictures

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Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 08:00 PM
Sunday 11:00 AM - 06:00 PM

How to go there

Location