Ramblewood Inn Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Cocktails
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Food
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Food at bar
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Spirits
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Wine
Dining options
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Seating
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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Credit cards
Best PlaceJuice Reviews
Lovely place to take the family for a pint and food any time of day. The pub / restaurant is part of a hotel spa setting.
The staff are friendly and helpful. The food is very nice although expensive compared to other venues in the area however quality is higher here.
The only grumble which effects the 5 stars is the carpet in the restaurant which is in desperate need of replacement resulting in the experience of eating not being pleasant.
The pub itself would be a lovely place to sit and eat on a cold winters day.
Super miejsce na lunch szczególnie w piękna pogodę na zewnątrz. Obsługa bardzo miła. Jedzenie smaczne duze porcje! Polecam bo warto!!!
Honest food for realistic prices. It's not fancy but tasty. Good choice of beers and wines.
I want to give them 5 * but they have had a nightmare service tonight with other guests tonight which has had a knock-on effect on our service. The food was lovely after almost an hour wait. They brought our main too quickly after our starter. I think the end of night for them. Steak was tasty my husband had and my sea bass was nice. They really tried hard to bring it all together, bless them.
We even got desert! It too was tasty!!
I loved the ambiance of the pub which is tucked away off the roadside next to a best western surrounded by woodland. Theres lots of parking and the staff are really friendly too. Sadly the food let this place down. We ordered steak and ale pie and honestly it wasnt the best. It had pickled onions in it which I dont feel worked at all and there wasnt much flavour either. The mash lacked flavour too and was pretty bland. Maybe another dish would be nicer but as it stands 3 stars.
We stayed in the hotel and booked a table for Friday evening. The staff were friendly and helpful. We had the Lasagne, the cajun burger and kids sausages and chips. The food was delicious. On Saturday we hadn't booked a table but managed to get a table in the bar area. Would definitely recommend.
Only popped in for a pint. Two decent ales on. Great looking and comfortable bar area. Will check out the food at a later date and hopefully give five stars!
My best friend / bride to be was going to have her birthday party however they double booked. How hard is it to keep a reservation? That's the whole point of the reservation is to not book again. Kind regards, yours truly, the usher. Usher usher
Quick Facts About Ramblewood Inn
Ramblewood Inn has several strengths that make it a popular choice for visitors. One of the main strengths is the friendly and helpful staff. Multiple comments mention the staff's positive attitude and willingness to assist customers. This is crucial in creating a welcoming and comfortable atmosphere for guests.
Another strength of Ramblewood Inn is the quality of their food. Despite being more expensive than other venues in the area, customers appreciate the higher quality of the food. Comments emphasize the taste, portion size, and variety of options available. This highlights the establishment's commitment to offering delicious and satisfying meals.
The pub itself is also praised for its ambiance and cozy atmosphere. Comments mention the pub being a lovely place to sit and eat, especially on a cold winter's day. The tucked-away location next to a Best Western and surrounded by woodland adds to the charm of the place. Additionally, the bar area is described as great looking and comfortable, making it an enjoyable spot to relax with a pint.
On the other hand, there are some weaknesses identified by customers that should be addressed by Ramblewood Inn. One of the most mentioned weaknesses is the need for replacing the carpet in the restaurant. Multiple comments express displeasure with the worn-out carpet, stating that it negatively impacts the dining experience. This is an important issue that management should take into account as it affects the overall perception of the establishment.
Another weakness highlighted by a few comments is the inconsistency in service. One review mentions a "nightmare service" caused by issues with other guests, resulting in delayed and rushed meal service. While the staff tried hard to salvage the situation, it had a negative impact on the overall experience. Consistency in service is vital for providing excellent customer satisfaction and should be a focus for improvement.
One customer mentions that the food let the place down, specifically referring to the steak and ale pie. They found the pie lacking in flavor and criticized the use of pickled onions. This feedback indicates that there might be some inconsistency in the quality and flavor of certain dishes. Addressing these concerns and ensuring consistently delicious meals across the menu will be essential to maintain customer satisfaction.
Lastly, there is a negative comment about the establishment's reservation system. A customer claimed that their reservation was double-booked for a birthday party, leading to disappointment and frustration. Poor handling of reservations can significantly impact customer experience and should be addressed promptly to avoid similar incidents in the future.
In conclusion, Ramblewood Inn has several strengths that contribute to its overall positive reputation, including friendly staff, delicious food, and a cozy ambiance. However, there are also weaknesses that need to be addressed, such as the worn-out carpet, inconsistent service, and occasional issues with the quality of certain dishes. By focusing on improving these aspects, Ramblewood Inn has the potential to provide an even better experience for its customers.
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