Queens Beauty Supply Info
- 814 Ward Blvd, Wilson, NC 27893 United States of America
- +1 252-281-4448
- [email protected]
- +1 252-281-4448
- +1 252-281-4448
Best PlaceJuice Reviews
I bought a 13×7 Faux Skin HD Invisible Lace Wig for me and my mother. I bought it first, installed it myself and I absolutely love it!! I was looking for a ginger wig but I settle for a Dark Brown wig and I absolutely love it! I bought my Mom the same wig for my mom and she loves it! I def recommend!!! ????????
Amenities
Service options
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In-store shopping
Health & safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Quick Facts About Queens Beauty Supply
Queens Beauty Supply Place has received a range of comments, both positive and negative, which provide insights into their strengths and weaknesses. In analyzing these comments, we can identify several key strengths of the store.
Firstly, one of the main strengths highlighted by customers is the quality of their hair products. Multiple commenters mention that the hair products at Queens Beauty Supply Place are of great quality. This is a significant strength, as customers value the durability and effectiveness of the products they purchase. It indicates that the store prioritizes offering high-quality items, which helps in building trust and customer loyalty.
Alongside the quality of their products, Queens Beauty Supply Place is also recognized for its customer service. Many customers praise the store for its assistance and attentiveness. One commenter particularly appreciates that the staff asks if customers need help, without following them around suspiciously. This demonstrates that the store has cultivated a friendly and helpful atmosphere, where customers feel comfortable and supported in their shopping experience. The use of personalization, such as addressing customers by their name, further adds to the positive customer service experience.
Additionally, the store is perceived as a hidden gem. This implies that Queens Beauty Supply Place offers unique and desirable products that may not be readily available elsewhere. The comment indicates that customers enjoy shopping at the store because they always find something they want to purchase. This distinctive collection of items contributes to the store's strengths and sets it apart from its competitors.
Furthermore, the store's location is mentioned as a positive aspect. It is described as being on a main street, which suggests accessibility and convenience for customers. Being situated in a central location increases the likelihood of attracting a diverse range of customers, enhancing the store's reputation and potential for success.
While there are several strengths highlighted in the comments, there are also some weaknesses that should be addressed. One main weakness is the lack of inventory for certain items, as mentioned by a customer who couldn't find what they were looking for. While it is acknowledged that the store has a wide array of products, not having specific items in stock can be disappointing for customers. It is crucial for Queens Beauty Supply Place to ensure a well-stocked inventory to meet the diverse needs of its customers.
Another weakness brought up by a dissatisfied customer is a decline in customer service. The comment suggests that the store's service has deteriorated, with unprofessional and poorly dressed staff, as well as offensive language used. Such negative experiences can significantly impact the store's reputation and customer satisfaction. It is imperative for the management of Queens Beauty Supply Place to address these issues promptly by implementing better training and supervision of its employees.
Moreover, there is a complaint about the return policy. A customer was dissatisfied with the inability to exchange a purchased wig that did not meet their expectations. This inflexible return policy may discourage potential customers from making purchases, as they may fear being stuck with an unsatisfactory product. A more customer-friendly return policy, allowing for exchanges or returns within a reasonable time frame, could enhance customer satisfaction and confidence in the store.
In summary, Queens Beauty Supply Place has strengths in terms of the quality of their hair products, excellent customer service, unique product offerings, and a convenient location. These strengths contribute to a positive customer experience and foster loyalty. However, weaknesses such as lack of inventory for certain items, decline in customer service, and an inflexible return policy should be addressed in order to maintain customer satisfaction and improve the overall shopping experience at the store.
Today
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How to go there
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