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Queen Nails

+1 815-455-6390
40 N Williams St # C, Crystal Lake, IL 60014 United States of America
Open Today: 09:00 AM - 07:30 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

This salon has my heart. they are kind, efficient and top notch quality. Many of the techs are able to do most designs and ideas you being in and if something is wrong with your nails they will fix it no problem! I seriously love them and have been going since 2007.
I absolutely love this place! Nancy is amazing (she does my dip manicures), and I see the other technicians doing great work as well! Beautiful nail salon overall!
I’ve been going to Queen nails for 5 years and I’ve always had the best service. Since the new owners took over my experiences have gotten even better!! Always so fun, Ashley always has fun ideas and humors my ideas for fun nails! They have become friends as well and I love my time with them! You guys ROCK!! If you haven’t already been there you must try it out! Everything is super clean and the staff is on point!!
Absolutely love the way nancy does my nails
Always look perfect when done. Also the entire staff are super friendly and fun to be around. Great environment for a pamper session
I have been going to Queen Nails for over 13 years. Since Nancy has become the owner it has been that much more welcoming. I am greeted with genuine hellos and great conversations are always had. Kelly has been my nail technician and she does awesome work!!! I have never been happier with her services.
Queens Nails is the best nail place i’ve ever been to!! Everyone there is super nice and very friendly :)) I see Sophia and my mom sees Steve whenever we go, and the nails always comes out super cute. I’ve never had a bad experience with them and the prices are very reasonable!! Very happy with my nails every time I go!!
i’ve been going to queen nails for 2 months and i will never go to a different place, friendly workers, and my nails look amazing every time!!
I LOVE Queen Nails!!! They are my go to for all services for manis and pedis. They are great with suggestions for color, shape, style. Genuinely caring staff and so much fun to spend time with them! I work with anyone there- Kelly, Nina, Sophia, Ashley, Nancy and the others.. they are all so stellar, caring and exceptional at their craft! Queen nails is the best!!!!

Quick Facts About Queen Nails

Strengths:
1. Kind and efficient staff: Multiple comments mention the kindness and efficiency of Queen Nails' staff. This demonstrates their excellent customer service and ability to provide a positive experience for their clients.
2. Top-notch quality: The salon is commended for its high-quality services. The technicians are skilled in various designs and ideas, and they ensure that the nails look perfect and beautiful after each session.
3. Ability to fix issues: If there is something wrong with a client's nails, Queen Nails is willing to fix it without any problems. This shows their commitment to customer satisfaction and their willingness to rectify any mistakes.
4. Great environment: The comments highlight the friendly and fun atmosphere at Queen Nails. The staff members are not only professional but also create a welcoming and enjoyable environment for their clients.
5. Long-standing customer loyalty: Queen Nails has managed to retain customers for several years. The fact that some commenters have been going there for over a decade speaks to the salon's ability to consistently deliver excellent service and maintain customer loyalty.
6. Personal connections with staff: Many clients mention forming friendships with the staff members. This indicates that the staff not only provide great nail services but also create meaningful relationships with their clients.
7. Diverse range of services: Queen Nails offers a variety of services, including manicures, pedicures, and dip manicures. Clients appreciate the range of options available to them and the ability to personalize their nail treatments.
8. Reasonable pricing: Multiple comments note that the prices at Queen Nails are reasonable. This makes their services accessible to a wider range of clientele and demonstrates their commitment to offering value for money.
Weaknesses:
1. Lack of negative feedback: One weakness is that there is no negative feedback provided in the comments. While this indicates overall satisfaction with the salon, it makes it challenging to identify any potential weaknesses or areas for improvement.
2. Limited discussion of other technicians: While some comments mention specific technicians like Nancy, Kelly, Sophia, and others, there is less information about the other staff members. This creates a potential perception that the experiences may vary depending on the technician assigned.
3. Limited information on specific offerings: The comments do not provide much detail on the specific offerings at Queen Nails. While it is mentioned that they do various designs and ideas, there is no information on whether they offer services like nail extensions, gel polish, or nail art.
4. No mention of additional amenities: The comments focus primarily on the quality of the nail services and the friendliness of the staff. There is no mention of any additional amenities or unique features that Queen Nails may offer, such as complimentary beverages, comfortable seating, or relaxing music.
5. Lack of diversity in feedback: The comments all express positive experiences, which may indicate a lack of diverse perspectives. It would be helpful to have comments from a variety of clients with different tastes, preferences, and expectations to get a more comprehensive view of the salon's strengths and weaknesses.
6. Limited timeframe: While there are comments spanning over a decade, some comments only cover a few months of experience. This provides limited insight into the salon's consistency and long-term performance.
Overall, Queen Nails appears to have many strengths, including a kind and efficient staff, top-notch quality, and a friendly atmosphere. While no significant weaknesses are evident from the comments, it would be beneficial to have more diverse feedback and detailed information on the different services and amenities provided.


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Today

Opening Hours

Monday 09:00 AM - 07:30 PM
Tuesday 09:00 AM - 07:30 PM
Wednesday 09:00 AM - 07:30 PM
Thursday 09:00 AM - 07:30 PM
Friday 09:00 AM - 07:30 PM
Saturday 09:00 AM - 05:30 PM
Sunday Closed

How to go there

Location