Q NAILS of YUMA Info
- 11231 E Commercial Centre Loop, Yuma, AZ 85367 United States of America
- +1 928-345-9999
- [email protected]
- +1 928-345-9999
- +1 928-345-9999
Best PlaceJuice Reviews
I was able to get into my appointment quickly and Jen was very nice to me. The service in my opinion was way to fast for a standard appointment and definitely rushed. I was charged for a manicure only because my cuticles were dry and needed trimming. It consisted of a warm fragrant towel to clean the hands after the nails were done and rapid lotion application.. within a couple days my nails were no longer shiny and appeared this way. I called today because I have had appointments this week I was gone all day for. I was told I would be charged for nail service because it has been six days. In my life I have never had my nails look like this at any point of stage in regrowth. I'm dissatisfied and was told it is my mistake for not calling and was not apologized to or even acknowledge that my nails look horrible. I wouldn't recommend coming here unless the owner herself does your nails- and I would make sure you ask for every policy and not he a push over to accept unacceptable treatment.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Q NAILS of YUMA
Q NAILS of YUMA is a nail salon that has received a mix of positive and negative reviews from customers. In order to assess the strengths and weaknesses of the salon, we will examine the comments provided by customers.
One customer mentioned that they were able to get an appointment quickly and that the staff, particularly Jen, was very nice. This indicates that the salon has good customer service and is able to accommodate customers in a timely manner. Additionally, another customer mentioned that the manicurist who attended to them was gentle and nice, which suggests that the salon hires skilled and friendly staff.
However, there were also several negative aspects mentioned by customers. One customer felt that their service was rushed and that their nails appeared dull and lost their shine within a few days. This indicates a lack of attention to detail and potentially poor nail treatment techniques. Additionally, another customer mentioned that their toes were left with nail polish all over and that the salon did not offer to clean it up. This suggests a lack of quality control and attention to cleanliness.
Another customer mentioned that they had a good experience with the salon and praised the pedicure and fill they received. This indicates that the salon is capable of providing satisfactory services, particularly when it comes to pedicures and fills. The customer specifically thanked the nail technicians, Sam and Brian, which suggests that these individuals excel in their craft.
However, another customer mentioned that their gel manicure chipped after only three days and that the salon blamed them for choosing a "thin gel color." This interaction indicates poor customer service, as the customer felt blamed and the staff gave zero customer service. Additionally, the customer had to pay again for their nails to be redone, which indicates a lack of accountability from the salon's side.
Overall, Q NAILS of YUMA has strengths in terms of quick appointments, friendly staff, and the ability to provide satisfactory services in certain areas such as pedicures and fills. However, weaknesses lie in rushed services, lack of attention to detail, cleanliness issues, and poor customer service in handling complaints. It is clear from the comments that the salon lacks consistency in providing high-quality services, leading to mixed customer experiences.
In order for Q NAILS of YUMA to improve, they should focus on addressing the weaknesses mentioned by customers. This includes implementing proper training to ensure consistency in service quality, paying attention to details to avoid rushed and unsatisfactory services, and providing exceptional customer service when handling complaints. Additionally, maintaining cleanliness and improving quality control procedures will also contribute to a better overall experience for customers. By focusing on these areas, Q NAILS of YUMA can enhance their strengths and build a reputation as a reliable and customer-centric nail salon.
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Opening Hours
| Monday | 08:30 AM - 06:30 PM |
|---|---|
| Tuesday | 08:30 AM - 06:30 PM |
| Wednesday | 08:30 AM - 06:30 PM |
| Thursday | 08:30 AM - 06:30 PM |
| Friday | 08:30 AM - 06:30 PM |
| Saturday | 08:30 AM - 06:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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