Professional Touch Barber Shop Info
Amenities
Best PlaceJuice Reviews
One of the guys, dont know his name but hes on his laptop always wearing a grey beanie. His attitude is terrible, he called me up, asked me what I wanted then interrupted me, then got mad and told me he knows what want. Then literally ignores half of the requests i made without even making an apology. He shaves HALF of my beard without even asking me when I made it very clear to him not to shave anything below my ears. He will always be talking and talking and talking, most barbors I go to take 15 -20 minutes this guy took almost 40. What are you taking your time for?
I went today ( sunday April 22, 2018 around 1pm_1:40pm). One can't cut a tapper blowout, another prefer eating instead helping the client, the other takes clients first if they call him( even dough I waited for more than 25mins) .. Never coming back. It used to be great service now the barbers act like * me first then client*
todo se ve muy sucio y hablan mucho nada frofesional
These guys are great, I've been getting my hair cut by Wellman for the past 8 years or so.. Always on point.
The customer service was very very good . And the guy who cut my hair was better. Thank you guys. And blessed
Always great service in this place.thats why I usually cut my hair with them.
Yes this is the best barber shop I've been too and I live all the way in the city so I highly recommend this place
The place is great. Everyone nice. My barber is terrific????
Quick Facts About Professional Touch Barber Shop
Strengths:
1. Long-standing loyal customers: The comment mentioning that the customer has been getting their hair cut by Wellman for 8 years indicates that the shop has a loyal customer base. This suggests that the quality of service and haircuts provided by the barbers is consistent and satisfactory.
2. Positive feedback on customer service: Multiple comments highlight the great customer service provided by the staff. This indicates that the barbers prioritize creating a positive and welcoming environment for their clients.
3. Good quality haircuts: The comment mentioning that the guy who cut the hair was "better" suggests that the barbers at Professional Touch Barber Shop have the skills and expertise to give high-quality haircuts.
4. Recommendation from customers: Multiple comments recommend the place, indicating that the shop has developed a positive reputation among customers.
Weaknesses:
1. Unprofessional and disrespectful attitude: The comment mentioning the barber with the grey beanie describes the barber's terrible attitude, interrupting the client, and neglecting the client's requests without apologizing. This reflects poorly on the professionalism and behavior of the staff.
2. Inefficient service: The comment complaining about the barber taking almost 40 minutes for a haircut indicates that the shop might have issues with timeliness and efficiency. This can be frustrating for customers who are looking for a quick and efficient service.
3. Lack of cleanliness: The comment mentioning that everything looks dirty suggests that the cleanliness standards at Professional Touch Barber Shop might be subpar. A lack of cleanliness can create an unpleasant and unhygienic environment for both customers and staff.
4. Poor prioritization of clients: The comment mentioning that one barber prefers eating instead of helping the client and another barber takes clients first if they call him implies that some barbers prioritize their own needs over the needs of the clients. This can lead to inconsistent and unprofessional service.
In conclusion, Professional Touch Barber Shop has several strengths, including loyal customers, positive feedback on customer service, good quality haircuts, and customer recommendations. However, they also have weaknesses, such as an unprofessional attitude from some barbers, inefficient service, a lack of cleanliness, and poor prioritization of clients. Improvement in these areas could greatly enhance the overall customer experience and reputation of the barber shop.
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