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Pretty Nails

+1 920-907-9840
125 University Dr, Fond du Lac, WI 54935 United States of America
Open Today: 09:30 AM - 07:30 PM

Amenities

Accessibility
  • Wheelchair accessible parking lot
Amenities
  • Restroom
  • Wi-Fi
Crowd
  • LGBTQ+ friendly
Planning
  • Appointments recommended
Payments
  • Checks
  • Debit cards
  • Credit cards

Best PlaceJuice Reviews

I have been here a few times and everytime I come it's a great time! They are very nice and very talented!! I love it and will definitely be a regular!!
Amazing job on my nails. I will certainly be back. Time was taken. At no point did I feel rushed through the appointment. Very pleased!
Got my nails done over 3 weeks ago and they still look decent. The price is high for me personally, but reasonable for this service, I will visit again.
I’ve been a long time customer of Pretty Nail, but after the last few weeks I’ll never go back. My last acrylic set completely came off after less than a week. On Tuesday, I went to get them fixed and they were closed with no sign, no alert on social media, nothing, just closed in the middle of the day. Friday evening I had an appointment for 6pm. I arrived at 5:50pm, and by 6:30pm I just walked out because they serviced someone who came in after me (after 6pm) before me. The service, attention to detail, and professionalism has DRASTICALLY gone down over the last year & it’s a bummer because I’ve gotten my nails done here for over 2 years. Taking my money & consistent business elsewhere.
Worst experience I have ever had. I told the lady I had an acrylic overlay on my natural nail. She proceeded to cut off my beautiful natural nails that took me forever to grow out only to put tips on. My nails are super thick, I did not get done what I wanted and on top of that I sat there for 3 hours. My pedicure was fine but I was charged $110. I will never be back nor do I recommend this place to anyone.
Came in at 6pm on Tuesday, no customers and the gentleman was reading a newspaper and said I could not get my nails done because they were too slow. Went back today, Wednesday, at 4pm and the lady said they were too busy and could not do my nails
and then walked away. didn't even tell me when to come back. very rude.
Got my toes done here and the guy was kind of nice. Made an appointment to get my nails done schedule it for two days later. I went in was told to pick a color and then someone else walked in saying they needed a fill in, the guy who told me to pick a color rudely turned to me asking if I had an appointment. Ended up leaving and telling them to cancel and tell he suddenly wanted to ask me to come back after being rude. Worst service ever.
I went there for my friends birthday and my nails all came off within 7 hours. The man did not let my nails cure properly under the light. He went very fast, and normally that’s good, but they did NOT stick to my nails. I will never go back. I recommend sky nails over by festival. Way better and they actually talk to you.

Quick Facts About Pretty Nails

Pretty Nails Place has received a mix of positive and negative comments, highlighting both strengths and weaknesses. In order to provide a comprehensive analysis, this 500-word essay will examine the strengths and weaknesses of Pretty Nails Place.
Starting with the strengths, several customers have praised the friendly and talented staff at Pretty Nails Place. One customer mentions that the staff is nice and talented, creating a pleasant experience. Another customer appreciates the attention to detail and the fact that they never felt rushed during their appointment. These positive reviews indicate that the staff members at Pretty Nails Place are skilled and provide excellent customer service, which contributes to the overall strength of the establishment.
Another strength of Pretty Nails Place is their ability to provide long-lasting results. One customer mentions that their nails looked decent even after three weeks, showcasing the durability and quality of the service. This is essential for customers who value long-lasting manicures or acrylic sets. The ability for the nails to withstand regular wear and tear is a definite strength of Pretty Nails Place.
In terms of weaknesses, one recurring complaint from customers is the high price of the services. While some find the prices reasonable for the quality provided, others consider them expensive and not within their budget. This suggests that Pretty Nails Place may not be the most affordable option for all customers, potentially limiting their customer base.
Another notable weakness identified by customers is a decline in service quality, attention to detail, and professionalism over time. A long-time customer expresses disappointment with the current state of the establishment, attributing it to a year-long decline in these aspects. This weakness implies that the overall quality and standards of Pretty Nails Place may have diminished over time, potentially leading to a decline in customer satisfaction and loyalty.
Several negative comments also highlight issues with rude customer service. Customers experienced instances where they were turned away for various reasons, such as slow service or being too busy, in a dismissive and rude manner. One customer even recounts a situation where they were treated disrespectfully and had a negative interaction with one of the staff members. These instances of poor customer service contribute to the weaknesses of Pretty Nails Place, potentially leading to a negative perception and loss of customers.
Furthermore, there are complaints regarding the lack of professionalism and lack of proper nail curing process, resulting in nails coming off within a few hours. This demonstrates a weakness in the technical skills and procedures followed by the staff at Pretty Nails Place. In contrast, the customer recommends another nail salon as a better alternative, indicating that Pretty Nails Place may not meet the same standards in terms of quality and customer experience.
In conclusion, Pretty Nails Place possesses strengths such as a friendly and talented staff, as well as the ability to provide long-lasting results. However, weaknesses have been identified, including higher prices, a decline in service quality and professionalism, and complaints regarding rude customer service and inadequate nail curing procedures. These negative aspects may impact customer satisfaction and loyalty. Ultimately, the strengths and weaknesses of Pretty Nails Place suggest that there are areas for improvement to maintain a positive reputation and attract a broader customer base.


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Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 05:00 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 06:30 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location