Pizza Parlour Southall Info
Amenities
Service options
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Delivery
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Takeaway
Health and safety
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Staff required to disinfect surfaces between visits
Offerings
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Late-night food
Atmosphere
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Casual
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Worst experience. The tall guy doesn’t know how to deal with customer. I used to be a regular customer but one day that tall guy behaved very rudely and said take your money and go. I told him that the piza is burnt . He said take your bloody money and go out.
Worst over cooked pizza ive ever had - if you want pizza thats as hard as a rock then order.
Spend a little more money and get a better pizza. Disgusting shop, will never order again.
not happy at all i ordered two pizza one veg spicy and one chicken and veg on the phone they just put chicken in my pizza and it’s soo dry and they said they couldn’t do anything when it was their mistake????
Best pizza place in my opinion, they have a deal which is called the 'loyalty card" where if you but 6 pizzas you get 1 free 11'inch pizza for free,
It has a large variety of toppings
However a deal breaker for me is that there delicious garlic and herb sauce is extra if you want more then the one already included with the pizza this shop dose not only have pizza but also has other things which litteraly nobody orders but is still there
Overall this is a great good price deal making barely deal breaking and great pizza place however if you extra cheesy pizza you might want to go to there competitor pizza go go however they fail on the crust in my opinion
Good pizza and all but be aware when it says medium pizza it mean 10 pizza which are small
Very bad quality.
Wouldn’t recommend anyone wasting money on pizza. Third class pizza quality.
Dough was so thin instead of soft it became crunchy pizza.
Paid for 5 Toppings and hardly seen 4 and quantity of topping was so less.
Totally Waste of money
it was amzing i just cant describe the food mhmmmm
They are too much busy that they can't even take orders until u ask 3,4 time and they make pizza late everytime not good and you even can't eat inside the shop. Change this.
Quick Facts About Pizza Parlour Southall
Pizza Parlour Southall has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. This analysis aims to explore these in more detail.
Starting with the strengths, one customer mentioned that Pizza Parlour Southall offers a loyalty card, where customers can receive a free 11-inch pizza after purchasing 6 pizzas. This loyalty program could be appealing to frequent customers as it provides an incentive to return. Additionally, the comment highlights a large variety of toppings available, indicating that customers have options to choose from and can customize their pizzas according to their preferences.
Another positive mention was the delicious garlic and herb sauce. Although it is disappointing to learn that it is not included for free and comes at an extra cost, the fact that it is mentioned positively suggests that it is a tasty addition to the pizzas. This sauce could be a unique selling point for Pizza Parlour Southall, as it seems to have left a good impression on customers.
Another comment suggests that the pizza itself is good, using the phrase "good pizza and all." This indicates that, in terms of taste and quality, Pizza Parlour Southall has the potential to offer a satisfactory product. However, the comment does not provide much detail regarding specific strengths of the pizza.
Moving on to the weaknesses, multiple comments address the poor customer service provided by a specific employee described as the "tall guy" who behaves rudely towards customers. This is a significant issue as it can greatly impact customers' overall experience. The negative encounters described in the comments highlight the need for improved interpersonal skills and customer service training for this employee, as well as a potential evaluation of the overall store environment and customer service culture.
Another issue raised by customers is the lack of consistency in pizza quality. Some describe pizzas as being overcooked and as hard as a rock, while others emphasize a lack of toppings and thin, crunchy dough. These comments indicate a lack of quality control, suggesting that Pizza Parlour Southall needs to pay more attention to the preparation and cooking of their pizzas to ensure they consistently meet customer expectations.
Delivery and order accuracy also seem to be problematic. One customer mentioned the incorrect preparation of their order, resulting in disappointment and no effort made by the staff to rectify the mistake. Another customer mentioned repeated delays in pizza preparation, indicating a lack of efficiency and promptness in service.
In terms of the physical premises, one comment raises the concern that customers are not allowed to eat inside the shop. This could be inconvenient for those who prefer to dine in rather than take away their pizzas. Allowing customers to eat inside the shop could enhance the overall dining experience and provide additional convenience.
Additionally, it is mentioned that Pizza Parlour Southall offers other food items that are not popular among customers. While this may not directly impact the quality of pizzas, it suggests that the menu might benefit from a review and potential streamlining to focus on the items that attract more customers.
In summary, Pizza Parlour Southall has several weaknesses that need addressing, such as poor customer service, inconsistent pizza quality, delivery issues, and inefficiencies. On the other hand, the restaurant demonstrates strengths in terms of loyalty rewards, variety of toppings, and delicious garlic and herb sauce. By addressing the weaknesses and capitalizing on the strengths, Pizza Parlour Southall has the potential to improve the overall customer experience and enhance its reputation.
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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