Pinky Nails & Spa

+1 623-337-5125

10277 W McDowell Rd #102, Avondale, AZ 85392 United States of America

Open Today: -

Pinky Nails & Spa Info

10277 W McDowell Rd #102, Avondale, AZ 85392 United States of America
+1 623-337-5125
[email protected]
+1 623-337-5125
+1 623-337-5125

Best PlaceJuice Reviews

Excellent work and excellent service. I walked in today and waited about 10 min. This was my first acrylic set ever and I’m super impressed. The prices are standard and I just love how they came out. Will definitely be returning in the future ????

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Quick Facts About Pinky Nails & Spa

Pinky Nails & Spa has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place.

Starting with the strengths, many customers appreciated the quality of the work and service provided by the nail technicians. One customer mentioned that it was their first acrylic set and they were super impressed with the outcome. This suggests that the technicians have good skills and expertise in their craft. Another customer mentioned that the nail technician they had was very patient and did an amazing job with the design requested. This indicates that the nail technicians are capable of catering to specific design requests and paying attention to detail.

In terms of customer service, a few positive comments were made. One customer mentioned that the gentleman who did their nails was gentle and frequently checked in to ensure their satisfaction. This shows that the staff is attentive and customer-focused. Additionally, another customer praised the salon for taking care of her even after closing time, demonstrating their commitment to customer satisfaction.

The atmosphere of the salon was also highlighted as a positive aspect by some customers. One mentioned that the atmosphere was awesome, and another customer mentioned that they had a great experience at the salon. This suggests that Pinky Nails & Spa has created a welcoming and pleasant environment for their customers.

Moving on to the weaknesses, there were a few complaints regarding the lack of posted prices. One customer mentioned that they had no prices listed for the services, which can make it difficult for potential customers to make informed decisions about which services they can afford. Another customer mentioned being overcharged for their services. This suggests that there may be some pricing transparency issues or inconsistencies at the salon.

A recurring complaint among some customers was the lack of good customer service. One customer mentioned that the staff was rude and unkind when a problem arose. Another customer mentioned that the salon had a history of bad experiences and that some of the staff members were rude. These comments suggest that there may be a need for improved customer service and better interaction skills among the staff.

Overall, Pinky Nails & Spa has strengths in terms of the quality of work, specific design requests, and some aspects of customer service. However, there are weaknesses regarding pricing transparency and customer service, particularly in relation to rude behavior from some staff members. It would be beneficial for the salon to focus on improving these weaknesses to ensure a more positive and satisfactory experience for their customers.