Hero image

Pinky Nails & Spa

+1 480-595-5154
4705 E Carefree Hwy #125, Cave Creek, AZ 85331 United States of America
Open Today: 10:00 AM - 05:00 PM

Best PlaceJuice Reviews

We have been coming to this location for a couple of years and their service is unmatched by any other nail salon I’ve visited. The staff are so friendly and talented. The place is clean and the prices are fair. I have never had a bad experience here, and would highly recommend Tony, Gina, and Vanny for dip manicures. Pinky will always be our go-to spot!! So glad they are here!
OPEN Reviews (56)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About Pinky Nails & Spa

Pinky Nails & Spa has received a mix of positive and negative reviews from customers. In order to assess the strengths and weaknesses of the salon, it is important to consider all of the comments provided.
Starting with the strengths, multiple customers have praised the friendly and talented staff at Pinky Nails & Spa. The employees are described as welcoming, attentive, and committed to ensuring the comfort of their clients. This positive feedback suggests that the salon places an emphasis on customer service and creating a pleasant atmosphere for their patrons.
Another strength highlighted by customers is the cleanliness of the salon. Several reviewers specifically mention the cleanliness and appearance of the salon as a positive aspect. This indicates that Pinky Nails & Spa takes hygiene seriously and maintains a clean and organized environment for their customers.
The prices at Pinky Nails & Spa have also been commended as fair by a satisfied customer. Fair pricing suggests that the salon offers competitive rates and provides value for money, which can be a significant advantage for customers who are looking for affordable nail services.
Furthermore, the salon has received positive recommendations for specific nail technicians. Customers specifically mention Tony, Gina, and Vanny for their exceptional work in dip manicures, regular pedicures, and face waxing. These individual recommendations suggest that Pinky Nails & Spa has talented staff members who excel in their respective specialties.
However, there are also several weaknesses that must be considered. One recurring complaint is poor customer service. One customer expressed dissatisfaction with a rude nail technician who used dirty equipment. Another customer reported feeling disrespected by a nail technician who made a face and roughly handled their credit card and receipt. These experiences indicate that some employees may not possess the necessary professionalism or customer service skills to deliver a positive experience for all customers.
Another weakness highlighted by negative reviews is the quality of the services provided. One customer complained about receiving a sloppy pedicure with old polish and indicated that their nails were filed to the point of bleeding. Another customer reported that their nails were damaged and left uneven and wobbly after getting a gel French manicure. These negative experiences suggest that some of the nail technicians at Pinky Nails & Spa may lack attention to detail and precision in their work.
Additionally, there seems to be inconsistency in the satisfaction of customers with the nail clipping service. While one customer was pleased with their pedicure, another felt that the toenail clipping was not up to par. This inconsistency could be a potential weakness if the salon fails to consistently deliver satisfactory results to customers.
It is important to note that some customers have had multiple experiences with Pinky Nails & Spa, both positive and negative. While they recognize the talents and friendliness of certain nail technicians, they still express dissatisfaction with some aspects of their visits. This suggests that the salon may have room for improvement in terms of consistency and quality control.
Overall, Pinky Nails & Spa possesses several strengths, including a friendly and talented staff, a clean salon, and fair prices. However, the salon also has weaknesses in terms of customer service, quality control, and consistency. By addressing these weaknesses and ensuring consistently high-quality services, Pinky Nails & Spa can enhance their reputation and provide a better experience for all customers.


Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location