Oriental Express Info
Best PlaceJuice Reviews
Do yourself a favour and visit this buffet restaurant. Food is absolutely lovely, with nice wine as well, to top it off the owner and staff are spot on. Anything else you want, just ask and they will get it for you.. Next time we come down from Geordieland it's definitely on our list. Good prices as well. What's not to like
Thanks very much????
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible lift
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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All you can eat
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Beer
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Kids' menu
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Late-night food
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Quick bite
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Vegetarian options
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Wine
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Quick Facts About Oriental Express
Oriental Express place has received a mix of positive and negative comments. In order to evaluate the strengths and weaknesses of the restaurant, we will examine both the positive and negative aspects mentioned in the comments.
Starting with the strengths, one of the most prominent strengths of Oriental Express place is its food. Multiple comments praise the food as "absolutely lovely" and "tasty and hot." Customers enjoy the variety of choices available, and the fact that they can put as much food as they like on their plates. The buffet style allows for a substantial meal at an affordable price, making it a great option for families on a budget. The presence of an ice-cream machine that never fails is also appreciated by customers, especially kids.
Another strength mentioned in the comments is the owner and staff. Customers describe them as "spot on," polite, and genuinely helpful. The staff's willingness to accommodate special requests and go the extra mile for customers is highlighted positively.
The pricing of the meals is also seen as a strength. Customers mention that the prices are good, with adult meals costing £9.50 and young children meals priced at £4.50 during the daytime until 17:00. The reasonable pricing adds value to the overall dining experience.
Additionally, the restaurant's location and views over Cleethorpes Boating Lake are mentioned as positive aspects. Customers appreciate the nice views while enjoying their meals.
Now, let's move on to the weaknesses mentioned in the comments. The most significant weakness seems to be the quality and availability of the food. Negative comments mention limited menu options, absence of certain dishes such as duck, prawns, seaweed, and salads. Some customers also complain of stale and bland flavors, with food being described as having an odd stale taste. The size of the buffet is criticized as being small compared to other buffets, and certain items are not replenished promptly.
Another weakness highlighted is the staffing situation. Some comments mention that there is only one staff member running multiple tasks, including bar service, clearing tables, restocking, and payments. This leads to delays and inefficiencies in service, which negatively impact the overall dining experience.
One customer also mentions a discrepancy in pricing, stating that they were charged full price despite a different price being advertised on the website. This inconsistency in pricing is seen as a weakness.
Finally, a negative comment suggests that the restaurant has declined in quality over the years, possibly due to the impact of COVID-19. The absence of certain food options and variations compared to previous visits is seen as a negative change.
In conclusion, Oriental Express place has several strengths, including excellent food, reasonable prices, polite staff, and nice views. However, there are weaknesses in terms of the quality and availability of certain dishes, the size of the buffet, staffing issues, pricing inconsistencies, and a perceived decline in quality. It is essential for the restaurant to address these weaknesses in order to maintain and improve its reputation and customer satisfaction.
Place Pictures
Today
Opening Hours
| Monday | 02:00 AM - 07:00 PM |
|---|---|
| Tuesday | 02:00 AM - 07:00 PM |
| Wednesday | 02:00 AM - 07:00 PM |
| Thursday | 02:00 AM - 07:00 PM |
| Friday | 02:00 AM - 08:00 PM |
| Saturday | 02:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 07:00 PM |
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