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OMG Nails & Spa

+1 509-262-4144
506 N Sullivan Rd, Spokane Valley, WA 99037 United States of America
Open Today: 09:00 AM - 07:00 PM

Best PlaceJuice Reviews

Tracy is great! Love her work, and love how my nails turned out! My nails looks vest nice when you look straight at it, but when you look too the side, looks like the nails are put upwards, feels like they will break off, but it’s been like 3 days and so far it’s good haha, but I’ll definitely come again and do other nails ????
OPEN Reviews (22)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Quick Facts About OMG Nails & Spa

OMG Nails & Spa has several strengths based on the comments provided. First, Tracy is highly praised for her work and the quality of her nail service. Customers love how their nails turned out and appreciate Tracy's skills. This indicates that the salon has talented nail technicians who can deliver excellent results.
Another strength mentioned is the friendly and welcoming atmosphere at OMG Nails & Spa. Customers feel comfortable and valued during their visits. The nail technicians are described as kind, insightful, and inclusive towards both adults and children. This positive experience contributes to customer satisfaction and increases the likelihood of repeat visits.
The salon's efficiency is also highlighted as a strength. Several comments mention that the nail services were performed quickly without compromising the quality of the work. This is advantageous for customers who are short on time and prefer a fast and efficient service.
OMG Nails & Spa is commended for its affordability. The prices are mentioned as reasonable, and customers feel that they are getting their money's worth. This affordability factor can attract more customers, especially those who are budget-conscious or seeking value for their money.
The salon's ability to cater to specific requests is another strength. Comments mention that the nail technicians take the time to shape nails according to customer preference and request suggestions. This personalized approach enhances the overall customer experience and allows individuals to have their desired nail styles.
Lastly, the positive and pleasant interactions between the staff and customers are noted as strengths. Customers appreciate the funny banter and friendly atmosphere at the salon. This creates a comfortable and enjoyable environment for clients, making their visits more memorable.
Despite these strengths, there are a few weaknesses that can be inferred from the comments. One customer mentions that their nails look upward and may potentially break off when viewed from the side. Although it has only been three days, this comment indicates a potential issue with the durability of the nails. This suggests that OMG Nails & Spa may need to pay closer attention to the durability and longevity of their nail services.
Another comment mentions that one of the technicians seemed unhappy and exhibited brusque behavior, making one of the customers feel uncomfortable, and even causing a young teenager to nearly cry. This indicates that there may be inconsistencies in customer service among the technicians at the salon. It is essential for OMG Nails & Spa to address any issues related to customer service and ensure that all staff members maintain a positive and professional demeanor.
In conclusion, OMG Nails & Spa has several strengths, including talented nail technicians, a friendly atmosphere, efficient service, affordability, personalized approach, and positive interactions. However, potential weaknesses include concerns about the durability of the nails and inconsistencies in customer service. Addressing these weaknesses will help OMG Nails & Spa continue to improve and provide an even better experience for their customers.


Place Pictures

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Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

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Location