Olive Branch Wash & Dry Info
Amenities
Best PlaceJuice Reviews
It was a nice clean place but $6.75 for a small load with extra wash was pretty pricey. I don't think it washed in hot water which is what I picked
Always clean, same guy has been running it for over 10 years. Most everything works well. Much better than most.
We deserve better service for the amount of money we are paying.
1- Expensive to dry ur cloth , takes up to $4 when other laundry mats in memphis charge $1.75 for 30 minutes for over sized load ,at winchester cash and card laundry dryers are free yes free of charge !!!
2-Very hot , No Air conditioner in the building . One will get a heat stroke
3- No wifi, most memphis laundry mats offer free wifi.
4- No rolling carts in building to use , it's pain in the *utt to remove cloth from washers and carry them to dryers.
5-No TV in waiting area
6- Not enough washers or dryers , place gets packed on the weekends ,expect long waits to get an available washer or dryer.
7- not enough parking spaces , parking lot is small can't handle weekend traffic.
8- No way to pay with a credit card , only accepts coins and if u are a business ure screwed u get no receipt to claim a tax deduction.
I will drive the extra mile to Memphis winchester card and cash laundry, they have all the things I mention above and more...
Residents. Of Olive Branch deserve better .
Dryers are rip off
50 cents gets u 6 minutes then every 25 cents gets u 4 minutes , what the heck???
No Ac in building or bathroom , hot as hell, only fans that blow hot air that air fry u out in this summer heat .
Fix this ,we deserve better service ....
I had to use this place until I get a new washer/dryer and it's clean. It's a pain having to unload your laundry in and out. The prices on washers are okay, but the dryers are a rip off. .50 for 6 minutes and your clothes are still very wet. After $1.25 and still not all of my clothes were dry so had to take them home and let them air dry. Need to lower the dryer.
Ipiy $1.25 I,
They have machines that don't work With no signs on them warning you so that's how they get alot of their money. And detergents should b 75 cent not a dollar and 25 ur over charging and ripping people off when you don't put out of order signs on machines
We use the big washig for a big blanket washed it in 20 minutes and dry with 27 minutes .
it's a okay laundromat but if you go at night you'll basically be hounded to leave.. which is quite rude and annoying.
Quick Facts About Olive Branch Wash & Dry
Olive Branch Wash & Dry has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned by customers is that the place is clean. This is a positive aspect as cleanliness is an important factor for customers when choosing a laundromat. Additionally, it is mentioned that the same person has been running the place for over 10 years, indicating a level of consistency and reliability in the management.
Another strength mentioned is that most of the equipment works well. This is significant as customers want to ensure that the machines they use are in good working order and will effectively clean and dry their laundry.
However, there are several weaknesses highlighted as well. One major concern is the high price for a small load with extra wash. Customers feel that it is too expensive, especially compared to other laundromats in the area. Price plays a crucial role in customer satisfaction, and if it is seen as too high, it may deter customers from choosing this establishment.
Another weakness pointed out is the absence of hot water for washing. This is essential for some customers who prefer their laundry to be washed in hot water for thorough cleaning. The lack of hot water may be seen as a drawback and potentially dissuade customers from using the facility.
There are also several operational issues that customers have raised. One complaint is the lack of Wi-Fi. In today's technology-driven world, free Wi-Fi is expected in many public places, including laundromats. The absence of this service may inconvenience customers who rely on internet access while waiting for their laundry.
Another operational weakness mentioned is the lack of rolling carts in the building. Customers find it inconvenient to transfer their clothes from washers to dryers without these carts. This could be discouraging for customers, especially those with larger loads or physical limitations.
The absence of a TV in the waiting area is another concern raised by customers. Although not essential, having a TV can help pass the time for customers while their laundry is being done.
Space-related issues also emerge as weaknesses. Customers mentioned that there are not enough washers or dryers, leading to long waits on weekends. Additionally, the parking lot is small and cannot accommodate the traffic on weekends. These space constraints can create frustration among customers and potentially drive them away.
The payment system is also a weakness. The laundromat only accepts coins, which can be inconvenient for customers who prefer to use credit cards or businesses that require a receipt for tax purposes. Offering additional payment options could potentially improve customer satisfaction.
Lastly, customer service is a concern. Some customers mentioned feeling hounded to leave at night, which they found rude and annoying. Good customer service is crucial in promoting customer loyalty and satisfaction, so addressing this issue is important.
In conclusion, while Olive Branch Wash & Dry has strengths such as cleanliness and well-working equipment, it also has weaknesses that need to be addressed. These weaknesses include high prices, lack of hot water for washing, absence of Wi-Fi, rolling carts, and TV, insufficient washers and dryers, limited parking spaces, lack of credit card payment options, and concerns regarding customer service. By addressing these issues, the laundromat can improve customer satisfaction and attract more clients.
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