Ocean Nails & Spa

+1 910-707-0207

1018 N Lake Park Blvd Suite 106, Carolina Beach, NC 28428 United States of America

Open Today: -

Ocean Nails & Spa Info

1018 N Lake Park Blvd Suite 106, Carolina Beach, NC 28428 United States of America
+1 910-707-0207
[email protected]
+1 910-707-0207
+1 910-707-0207

Best PlaceJuice Reviews

Love Ocean Nails. All the technicians are friendly and the service is awesome. Love it so much, took my twin granddaughters there for their first mani/pedi. Of course they wanted rainbow nails, and the staff did not hesitate. They treated them like royalty????. Thanks Ocean Nails!

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom
Wi-Fi

Payments

Debit cards

Quick Facts About Ocean Nails & Spa

Ocean Nails & Spa has received a mixed feedback from customers, with some praising their friendly staff and excellent service, while others expressing disappointment with the quality of their services. In order to provide a thorough analysis of the strengths and weaknesses of Ocean Nails & Spa, let's examine the comments further.

Starting with the strengths, one customer praises Ocean Nails for their friendly technicians and excellent service. This indicates that the salon prioritizes customer satisfaction and provides a welcoming environment for visitors. Additionally, the customer mentions that the staff treated their twin granddaughters like royalty, which suggests that Ocean Nails values and caters to customers of all ages. Another positive aspect mentioned is the convenience of the location, being situated next to Publix with plenty of parking. This makes it easily accessible for customers and enhances the overall experience.

Furthermore, a customer highlights the brand new interior and luxurious chairs at Ocean Nails. The mention of soft leather chairs suggests that the salon invests in quality equipment and aims to provide a comfortable experience for customers. Additionally, the comment acknowledges the salon's efforts to maintain cleanliness and adhere to hygienic practices. Wiping down the chairs and limiting the number of customers to ensure social distancing is a responsible approach, which reflects the salon's commitment to the health and safety of their customers.

Moving on to the weaknesses, one customer expresses disappointment with their pedicure, mentioning that their nail bed looked rough and the cuticle was exposed. Furthermore, they were dissatisfied with the longevity of their nails, stating that the dip powder did not last as long as they were led to believe. This indicates that the quality of the services provided by Ocean Nails may be inconsistent, and some technicians may not be properly trained or skilled.

Another customer shares a similar experience, mentioning that their pink and white dip nails cracked only a few days after the salon session. They also state that their daughter had the same issue, suggesting that the poor quality of the dip powder application may be a recurring problem at Ocean Nails. Additionally, the customer mentions that despite the issues with the nails, the owner refused to offer a refund, further highlighting a lack of accountability on the salon's part.

Lastly, a customer mentions a negative experience with their pedicure, stating that the polish application looked amateurish and that the technician was not careful in removing the excess polish. This suggests a lack of attention to detail and a subpar level of expertise among some of the staff members.

In conclusion, Ocean Nails & Spa has strengths in terms of their friendly staff, excellent service, convenient location, and attention to cleanliness and safety measures. However, there are weaknesses in terms of inconsistent quality of services, particularly with regards to the longevity and skill in nail applications. Additionally, the salon's response to customer dissatisfaction and refusal to provide refunds may leave customers feeling unsatisfied. It is important for Ocean Nails & Spa to address these weaknesses and strive for consistent quality across all services to improve customer satisfaction and retain clientele.