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Natural Nails

+1 717-273-3512
2273 Lebanon Valley Mall, Lebanon, PA 17046 United States of America
Open Today: 10:00 AM - 08:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

The lady who did my nails rushed to get the job done so in turn my nails came out all wonky and some of them are crooked. When I asked her to fix this she said "No just put your nails in the lamp." For two people they charged $150. I will not be returning due to poor service and uncleanliness. The lady refused to change her gloves after I asked her twice.
this place is so bad. I use to come here a lot but they aren’t giving me what I’m asking for. They make your nails so thick and they don’t shape them correctly. I came here once for valentines nails I asked for all red with a heart on my ring finger and this lady gave me all white with ugly mini kisses hearts and xoxo i didn’t say anything to her like I should have but don’t come here if you are thinking about it.
I will never come to this place again!! I came here for homecoming Nails and they were horrible! I kid you not I was done in 20 minutes and I got a full set. The lady rushed and was very rough. When I was done my thumb was very thick unlike the others and my pinkie was way longer then the other nails. I asked her to fix them that’s how bad they were and another lady ended up fixing them. I was extremely disappointed in my homecoming nails I thought telling them ladies these nails were for a special occasion she would take her time but nope! They definitely lost my business! Save your money and go somewhere where they don’t disappoint you!!
Worst pedicure EVER! Did not file or buff my nails.
I have been going here for yrs now, my nail tech Karolen is out of this world.. her techniques is awesome, she is super at what she does, she's a great conversationist, all of the ladies that work here are just lovely period.. if you haven't been here yet for services.. idk what you are waiting for!
The only complicated is that she didn't ask what services I wanted. My polished only lasted a couple of days just long enough for me to go on vacation. Glad I have pretty feet..????????????
Went in to location and had an appt for 330 for gel fill no polish. Sat in chair at 3:31 and was done by 3:52pm including eyebrows. She rushed through my nails and I have skin torn off under my eye brows. Paid 47.00 for being in there 21 minutes. I do not recommend. It’s not worth the money. This place just wants to get people in and out and not worry about the quality of nails. Save your money!
học cách tử tế với những người không đủ tiền mua sơn gel

Quick Facts About Natural Nails

Natural Nails place has received both positive and negative comments from customers. In order to assess its strengths and weaknesses, it is important to consider these comments and analyze the overall customer experience.
Starting with the strengths, it is evident that some customers have had positive experiences at Natural Nails place. One customer mentioned that their nail technician, Karolen, had exceptional techniques and provided excellent service. This suggests that Natural Nails place has skilled and talented technicians who can deliver high-quality nail services. Additionally, the positive comment about the friendly and pleasant staff indicates that the salon has a welcoming and enjoyable atmosphere.
Another strength that can be inferred from the comments is the affordability of the services. One customer mentioned that they only paid $47 for a gel fill without polish. This indicates that Natural Nails place may offer competitive prices, which can be attractive for customers looking for affordable nail services.
However, despite these strengths, there are several weaknesses that should be addressed. Firstly, multiple customers expressed dissatisfaction with the rushed service they received. One customer stated that their nails were done in 20 minutes, which is an extremely short amount of time for a full set. This suggests that Natural Nails place prioritizes quick service over quality. The rushed service could also contribute to instances where nails were not shaped correctly or were uneven, as mentioned in the negative comments. This lack of attention to detail is a significant weakness that needs to be addressed.
Another major weakness highlighted in the comments is the poor customer service. Customers mentioned instances where their requests were not fulfilled, such as receiving the wrong nail design or having their nails done too thick or too long. Additionally, some customers complained about the uncleanliness of the salon and the refusal of the staff to change gloves. These aspects significantly impact the overall customer experience and can result in customers not wanting to return to the salon.
Customer dissatisfaction with the durability of the polish is another weakness. One comment mentioned that the polished only lasted a couple of days, which is a short duration. This suggests that the salon may not use high-quality polishes or may not have proper techniques to ensure long-lasting results.
Based on the comments, it is evident that Natural Nails place has both strengths and weaknesses. The skilled technicians, affordable prices, and friendly staff are strengths that can attract customers. However, the rushed service, lack of attention to detail, poor customer service, uncleanliness, and lack of durability in the polish are significant weaknesses that can drive customers away. In order to improve, Natural Nails place should focus on providing more thorough and attentive service, addressing customer requests and concerns, maintaining a clean and hygienic environment, and using high-quality products to ensure long-lasting results. By addressing these weaknesses, Natural Nails place can enhance the overall customer experience and attract more loyal customers.


Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 11:00 AM - 05:00 PM

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