Nana African Braiding & Retail Info
- 7 E Lemon St, Lancaster, PA 17602 United States of America
- +1 717-291-6043
- [email protected]
- +1 717-291-6043
- +1 717-291-6043
Best PlaceJuice Reviews
Nana is a delightful and talented braider. My granddaughter had her hair done there several times. Nana is sweet, gentle, kind and very good at what she does. The outside is not extremely appealing, but I promise you she does a wonderful job.
Amenities
Planning
-
Appointments recommended
Payments
-
Cash-only
Quick Facts About Nana African Braiding & Retail
Strengths:
1. Nana is highly skilled and talented at braiding hair, as several comments mention her excellent work. This indicates that she is proficient in her craft and can deliver high-quality results to her customers.
2. Customers appreciate Nana's personality and character, as she is described as sweet, gentle, kind, and generous. These positive attributes help to create a comfortable and welcoming atmosphere in her salon, making customers feel like part of the family.
3. Nana's ability to work well with children is also mentioned positively. This is an important strength, as it indicates her versatility and competence in handling different hair types and ages. This can attract a broader customer base, including families with young children.
4. The positive comments about Nana's service, communication, and price indicate that she provides a satisfactory customer experience. This can contribute to customer loyalty and positive word-of-mouth, helping to attract new customers to her business.
5. The referral comment indicates that Nana's service is highly recommended by others. This reflects her ability to satisfy customers and deliver a positive experience consistently.
6. The comment about Nana providing hair care knowledge and sending customers home with homemade hair oil suggests that she goes beyond just braiding hair. This additional value-added service can set her apart from competitors and enhance the overall customer experience.
Weaknesses:
1. The comment about the exterior of Nana's salon not being appealing suggests that there may be room for improvement in terms of the overall aesthetics and curb appeal of her place of business. This could potentially deter customers who prioritize a visually appealing environment.
2. The comment about not receiving a price up front and having to haggle indicates a weakness in Nana's pricing and communication practices. This may lead to customer dissatisfaction and potential loss of business if customers feel they are not getting a fair or transparent price for the services rendered.
3. The negative comment about the style of the braids being big, uneven, and messy suggests a weakness in Nana's attention to detail or consistency in her braiding work. In a service-based industry where the final result is highly visible, this can potentially lead to negative customer experiences and a loss of future business.
4. The comments about Nana being rude, having poor time management, and being inconsiderate highlight weaknesses in her professionalism and customer service. These negative attributes can greatly impact the customer experience and deter potential customers from choosing her salon.
5. The comment about Nana having another client in her chair after making someone wait for a considerable amount of time demonstrates a weakness in her scheduling and appointment management. This can lead to frustrations and dissatisfaction among customers who expect reliable and timely service.
Overall, Nana African Braiding & Retail Place has strengths in terms of Nana's skill, personality, customer service, and positive word-of-mouth. However, there are weaknesses in areas such as pricing, attention to detail, professionalism, and time management which could potentially impact the success and reputation of the business.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
How to go there
Location
Places