Nail Pavillion Info
- 15505 Devonshire St, Mission Hills, CA 91345 United States of America
- +1 818-920-6920
- [email protected]
- +1 818-920-6920
- +1 818-920-6920
Best PlaceJuice Reviews
Came in for a pamper day & the customer service seemed very bias… I’m very decent looking so the stares definitely gave me I’m the only poc in there vibes along with it getting super quiet when I walked in. The nail tech who sits in the very first chair botched my full set after she tried to persuade me to pay $110 for gel instead of $50 for the regular but I’m not easily persuaded, so that’s when I noticed she had an attitude about my decision…. After the small verbal exchange that’s when I pointed out her attitude said told me to wait a half hour for the next nail tech smh I will NEVER come back here!
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Payments
-
Debit cards
Quick Facts About Nail Pavillion
Nail Pavillion Place, as described by the comments, has both strengths and weaknesses. In order to thoroughly analyze the strengths and weaknesses, it is important to consider factors such as customer service, quality of work, atmosphere, parking, and pricing.
One of the strengths of Nail Pavillion Place is the efficiency and expertise of certain technicians. Commenters mentioned specific technicians, such as Kevin, Vivian, Gigi, and Linda, who were praised for their skill and ability to deliver great results. This indicates that the salon has a talented staff capable of providing quality nail services.
Another strength that some commenters pointed out is the cleanliness and professionalism of the staff. This is an important aspect of any salon as it ensures a safe and comfortable environment for customers.
Additionally, the receptionist at Nail Pavillion Place was commended for her helpfulness and friendliness in scheduling appointments. This indicates that the salon has good customer service in terms of making appointments and ensuring a smooth booking process.
However, there are also several weaknesses pointed out by commenters. One major weakness is the issue of bias and unfriendly behavior towards a customer. One customer reported feeling singled out as the only person of color in the salon, which created an uncomfortable and unwelcoming atmosphere. This indicates that the salon may have a problem with inclusivity and diversity awareness, which is a significant issue that needs to be addressed.
Another weakness is the inconsistency in the quality of work. While some commenters praised certain technicians for their excellent work, others expressed dissatisfaction with the results. One customer specifically mentioned a sloppy job and slanted, uneven nails. This inconsistency in quality is a significant weakness as it affects the overall reputation and satisfaction of customers.
The issue of rushed service and the negative attitude of some nail technicians was also highlighted as a weakness. Customers reported feeling ignored and bothered by nail technicians when expressing their dissatisfaction. This poor customer service and lack of professionalism can greatly impact the overall experience and satisfaction of customers.
Parking was also mentioned as a weakness, with commenters stating that the small parking spaces in the shopping center could be a challenge. This can discourage potential customers from visiting the salon, especially if they are unable to find convenient parking nearby.
Pricing was another factor mentioned in the comments. While some customers felt that the prices were reasonable, others expressed dissatisfaction with the cost. One customer specifically mentioned paying $108 for a set and pedicure and being unhappy with the results. This indicates that the salon may not have consistent pricing or may not provide adequate value for the price charged.
In conclusion, Nail Pavillion Place has both strengths and weaknesses. The salon has skilled technicians, a clean and professional environment, and helpful receptionist. However, it also suffers from issues of bias, inconsistency in quality of work, poor customer service, parking challenges, and dissatisfaction with pricing. These weaknesses are important areas for improvement in order to enhance the overall customer experience and reputation of the salon.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places