My Shiny Nails Info
- 29 W Thomas Rd, Phoenix, AZ 85013 United States of America
- +1 602-264-4877
- [email protected]
- +1 602-264-4877
- +1 602-264-4877
Best PlaceJuice Reviews
I just moved to Phoenix and was looking for a new salon. I tried this one because it was somewhat near downtown Phoenix. SO many things went wrong. First of all, I got there for my 10:30 am appointment at 10:15. I didn’t leave until 1 pm. It took that long. My biggest complaints are that when the lady first took the drill to the dip I had done from my last salon, she cut me and poured some liquid in it despite me telling her not to. The dip was done poorly and you can see right through my nails as shown in the pictures here. Then, when I went to pay, they told me to pay $10 more than what I was quoted at the beginning of the appointment because my nails are long. I initially asked for a light pink color and found a dip color I liked. They didn’t tell me they didn’t have a matching color for my toes, so they just picked a random pink and I had to find a different pink dip color for my nails to match my toes. It doesn’t help that every time I said something they would speak in Vietnamese and point at me.
Great service, fast and friendly! They stay busy so make an appt if possible but I got lucky coming in early as a walk-in, they were able to squeeze my gel mani in. Kim is so sweet and the French tip is just how I like it - thick ! They have cold water bottles too.
Nails didn’t even last 30 mins.
My left middle finger was bleeding.
Also, mid doing them she asked me to pay now as if I was going to walk off on the tab. First I thought maybe this is how they do service until I seen people pay AFTER they were serviced.
Coming from nail spot far from my home, I live off grant, they we’re off bell rd and 50 th street….they were good but highly priced, and a long drive out. I’m very consistent and the 1st time I went Kim did my nails and I’ve been consistently with her. This small place gets packed, I’m sure everyone is equally good. Kim is great,Nails lasted long, and were extremely well done. My daughter got her nails done too they were perfect. This is my new home nail salon. Did I mention nicely priced??
The experience was great. The staff is very nice. Although I appreciate they took their time doing the service I did wait a while to get the service started.
Also, there was a really obnoxious person there that thought that having an out loud conversation on speakerphone was appropriate for the entire duration of her service. I know that sometimes folks don't want to engage but I really feel like someone should have told her to get off the phone or at least take it off speakerphone.
Went in as a walkin and there was no one waiting just some one already getting a pedicure. One of the girls asked what I wanted and I said, a pedicure. She said of course let me set up the water take off your shoes and sit here the water is filling. So I did. Only after I had taken off my shoes and put my feet in the water did she ask me leave. She tells me I'm sorry you have to leave we have appointments. Only AFTER she watched me take my shoes and leg brace off and put my feet in the water did she ask me to leave. Basic buisness practice/human decency would have been to say from the start I'm sorry we have appointments and can't accept walk-ins right now. It was embarrassing to have to ask for a towel then to put my leg brace on while everyone was starring at me due to the attention they directed at me. I won't be going back
I got a pedicure here and it looks great. :) The basic pedicure is $23. That included a hot stone massage and a hot towel. The employees were friendly and the place looked pretty clean. I will definitely go back.
Honestly they were very sweet and great customer service but the quality of the manicure was horrible even had them redo it with a different product and it was very spotty didnt go to the edges not even in a straight line. And left 30 minutes ago and already coming off. Not happy. Also more expensive than my favorite place.
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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