Mingees Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Best PlaceJuice Reviews
I have to rate this place, old, they hurt me while I got my gel manicure.
I told the lady that what she did did hurt, she actually was nit happy at all.
She hurt me repairing a broken nail, hurt when she trimmed my cuticles, and also gave the worst massage at the end that I paid extra money for. The guest that I brought with me had a bizarre experience herself. I was let down by my experience.
No more than three stars, & will not return.
I recently started getting acrylics again and it has taken me six months to find someone who did a professional and beautiful job. So grateful I finally found Amy at Mingee's!! I had stopped coming here (for regular mani/pedis) after the change in ownership, but I tried every other nail tech in San Clemente, and I couldn't find anyone who didn't put ugly, fat suburban, acrylic monsters on my fingers. So glad I gave the shop another try because I met Amy - she earned my business back for them. She's a true professional who takes pride in her work, which is perfect because I wear her work.
Got a pedicure for me and my husband. They cut his big toe cuticles and made his toes bleed. Place is dated, pedicure chairs were uncomfortable and old. The ladies did not understand english.
Very detailed work, super nice people and fair price. Also didn’t try to upswell me.
I had my gel manicure here before my trip to the UK. They lasted the entire 14 day trip, and then some! Very impressed with the quality of the manicure/pedicure. Some places just rush through and don't actually care about cleaning up your cuticles. This place did. My only suggestion: Slap a coat of new paint on the walls and add some artwork onto the walls to create a more relaxed environment. I will definitely be returning.
It was great! Mani pedi in an hour. They got me in even with the holiday rush. Both times I’ve been there the ladies were lovely. Professional and very attentive.
Went in on Sunday randomly with my daughter lily to get our eyebrows waxed. Had looked it up online the day before and knew they took walk ins. We were greeted by Stephanie. Very pleasant friendly face. Said it wasn’t a problem and escorted us the the private room. This was the first time my daughter, 17, was having anything waxed. Stephanie did mine and then it was Lily’s turn. Stephanie was great and helped put lily at ease. We all chatted it up and had some laughs. Our brows turned out great! Very happy with the results. I recently read a complaint about this establishment on another media platform. I must say I completely disagree with any other supposedly bad experiences. I have been comping here off and on for 10+ years and even with the recent ownership changes it’s absolutely a wonderful experience every time.
Been going there on and off for years but this was the first time in a couple years, as I was in an accident and I can't teach my feet, nor to I have the hand strength currently to cut them myself.
Quick Facts About Mingees Nails and Spa
Strengths:
1. Skilled and detailed work: One customer appreciated the detailed work and mentioned that the gel manicure lasted for 14 days and more. This indicates that Mingees Nails and Spa place has skilled technicians who take their time and care to ensure a high-quality manicure and pedicure.
2. Professional and friendly staff: Multiple customers mentioned that the staff at Mingees Nails and Spa place were professional, friendly, and attentive. This creates a welcoming and positive environment for customers and contributes to a good overall experience.
3. Fair pricing and no upselling: Another customer mentioned that the place offered fair prices and did not try to upsell them, indicating that Mingees Nails and Spa place values honesty and transparency in their pricing practices.
Weaknesses:
1. Poor customer service: One customer mentioned that they had a negative experience where the technician hurt them during the treatment and did not respond well to the feedback. This suggests that there may be some lapses in customer service and communication at Mingees Nails and Spa place.
2. Language barrier: A customer mentioned that the staff did not understand English well, which could lead to miscommunication and potential issues during the treatments. This indicates a weakness in the language skills of some of the staff members.
3. Dated facilities and uncomfortable pedicure chairs: One customer mentioned that the place looked dated and had uncomfortable pedicure chairs. This suggests that Mingees Nails and Spa place may need to invest in updating their facilities to provide a more modern and comfortable experience for their customers.
Overall, while Mingees Nails and Spa place has strengths in terms of skilled work, fair pricing, and friendly staff, there are weaknesses in terms of customer service, language barriers, and dated facilities. Improving these areas can help enhance the overall customer experience and attract more loyal customers.
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