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Mid-K Beauty Supply

+1 316-267-0028
2251 E 21st St N #111, Wichita, KS 67214 United States of America
Open Today: 10:00 AM - 06:45 PM

Mid-K Beauty Supply Info

Best PlaceJuice Reviews

They were very rude about a basket I needed to use to shop with because of my back hurting especially the young heavy set girl they had some empty plastic bags in in the basket she didn't care about me hurting she treated me like I was going to steal with the basket I believe that they try to make black people in the store feel inferior on purpose. We need black owed beauty stores selling black products not Asian people treating us badly. I'm sure they don't have the rights to some of those products they sell and I won't be going in there again I will go across town from now on the short chubby girl is very prejudice and Has a VERY NASTY ATTITUDE
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Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • NFC mobile payments

Quick Facts About Mid-K Beauty Supply

Mid-K Beauty Supply has a range of strengths and weaknesses based on the comments provided. It is important to consider these comments in the context of individual experiences and opinions.
Starting with the strengths, one positive aspect highlighted by a commenter is that Mid-K Beauty Supply had the specific hair products they needed. This suggests that the store carries a variety of products that customers are looking for. Additionally, the commenter mentions that the store has a selection of wigs available. This indicates that Mid-K Beauty Supply offers a range of hair options to cater to different preferences.
Another potential strength is that the store has competitive pricing for certain products. Although one comment mentioned that some popular hair products are overpriced, others noted that the prices are reasonable compared to other beauty supply stores. However, it is important to note that a different comment pointed out that the prices can be higher at the Mid-K Beauty Supply location on 21st Street compared to another location on 13th and Oliver. This indicates that there may be inconsistency in pricing between different Mid-K Beauty Supply locations.
Moving on to the weaknesses, several comments outline various issues with customer service at Mid-K Beauty Supply. Multiple commenters expressed dissatisfaction with the attitude and behavior of the store employees. The comment that stood out the most mentioned that a young heavy-set girl was rude and treated the commenter as if they were going to steal. There were also complaints about the overall attitude of the staff, with one commenter describing it as "VERY NASTY." Poor customer service can significantly impact the shopping experience and make customers feel unwelcome or inferior.
Another weakness mentioned by several commenters is the store's policy regarding trying on and returning or exchanging wigs. Customers stated that they were not allowed to try on wigs or return them. This can be problematic for those looking to purchase wigs, as trying them on is crucial to ensuring a proper fit and style. By not providing this option, Mid-K Beauty Supply may be limiting customer satisfaction and potentially losing sales.
Additionally, some comments highlighted concerns about the store's pricing. One commenter mentioned that the prices on the merchandise sometimes differ from what is indicated, and the employees are unaware of how to address it. Another commenter mentioned that the wigs are priced significantly higher compared to other locations and even other stores in different areas. These pricing issues could potentially lead to customer dissatisfaction and mistrust.
Another weakness identified in a comment is the store's security system. One commenter mentioned that the security doors beep every time they enter the store, even though they are a paying customer. This can be embarrassing for customers and may give the impression that the store assumes customers are stealing. This can negatively impact the shopping experience and the perception of the store's treatment towards black customers.
In conclusion, based on the comments provided, Mid-K Beauty Supply has strengths in terms of availability of specific hair products and a selection of wigs. However, the store is also faced with several weaknesses, including poor customer service, restrictive wig policies, inconsistent pricing, and potential assumptions of theft. It is important for Mid-K Beauty Supply to address these weaknesses in order to improve the overall shopping experience for customers.


Place Pictures

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Today

Opening Hours

Monday 10:00 AM - 06:45 PM
Tuesday 10:00 AM - 06:45 PM
Wednesday 10:00 AM - 06:45 PM
Thursday 10:00 AM - 06:45 PM
Friday 10:00 AM - 06:45 PM
Saturday 10:00 AM - 06:45 PM
Sunday 02:00 AM - 05:45 PM

How to go there

Location