Mary’s Diner ???? Info
Amenities
Best PlaceJuice Reviews
Lovely warm friendly staff, superb quality food at affordable prices for all pockets. Clean comfortable environment. Hospitable staff from the front of house to the culinary creators. Would recommend to everyone
Left 90% of the food, service was so bad I wasn’t even asked if everything was okay, they just took it and quickly walked off emptying into a trolly like school dinners. General feel in this place is grim, what looks to be one of the owners a Middle Aged gentleman singing songs at the top of his voice to himself as if he was auditioning for X factor and decor from the late 80’s with the occasional tacky chair dropped in the mix. Wouldn’t recommend and was expensive!
Lovely friendly staff, always a joy to visit with my family. Not too noisy like other cafes so you can hear when talking. Haven't tried food yet just the drinks. Toilets nice and clean.
Best Sunday lunch we have had in Billingham delightful friendly helpful staff we will be ordering again thankyou so much on time plenty of delicious food
Lovely friendly staff always willing to put a smile on your face. Disability access into the diner. Good food, good drinks, good company. Give it a try you won’t be disappointed. Carvery is better value for money than I’ve found anywhere else.
Sadly this place has now changed managememt. It's not the good old Galleries like in Hartlepool and Middlesbrough anymore.
2018 review:
Lovely place for traditional English food. Fish and chips, scampi, etc. Need to walk upstairs to find it, next to Boyes.
Good food, good prices, lovely staff.
Absolutely amazing! Grate food and outstanding energy from the staff! You can tell the chef is in love with cooking and knows what he’s doing! “Carl the gravy king” is an outstanding guy! I love it here!
Quick Facts About Mary’s Diner ????
Mary's Diner has received both positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.
Starting with the positive feedback, several customers mentioned the lovely, warm, and friendly staff at Mary's Diner. The hospitality of the staff, from the front of the house to the culinary creators, was highly praised. This indicates that the diner has a strong customer service team that creates a welcoming atmosphere for visitors.
In terms of the food, there were comments about superb quality food at affordable prices. This indicates that Mary's Diner offers a good value for money proposition. Additionally, the comment about the Sunday lunch being the best in Billingham suggests that the diner excels in traditional English cuisine. The phrase "delicious food" was used, indicating that the taste and flavor of the food are highly regarded.
The cleanliness and comfort of the environment were also mentioned in the comments. The clean and comfortable atmosphere creates a pleasant dining experience for customers. Toilets were specifically mentioned as being nice and clean, indicating that Mary's Diner maintains a high standard of hygiene.
Access for people with disabilities was mentioned as a positive aspect, suggesting that the diner accommodates a diverse range of customers. This highlights inclusivity as one of the strengths of Mary's Diner.
Moving on to the negative feedback, one customer mentioned poor service, stating that they were not even asked if everything was okay. This suggests a lack of attentiveness on the part of the staff. Another customer's comment indicated that the atmosphere in the diner was not appealing, with the owner singing loudly and outdated decor. This suggests that the ambiance may not be to everyone's liking and might need some improvements.
There was also a comment about the high price of the food, indicating that some customers perceive Mary's Diner as expensive. Pricing could potentially be a weakness, as it might discourage certain customers from dining there.
One comment mentioned a change in management, hinting at a potential source of inconsistency or uncertainty regarding the overall experience at the diner.
Based on the feedback provided, the strengths of Mary's Diner include a lovely and friendly staff, high-quality food, affordable prices, a clean and comfortable environment, and good accessibility. On the other hand, weaknesses include potential issues with service, ambiance, pricing, and management changes.
In conclusion, Mary's Diner seems to have several strengths that make it an attractive dining option, such as friendly staff, good-quality food, and a clean environment. However, there are areas that may need improvement, including service, ambiance, and potentially prices.
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