Magic Touch Salon & Spa Info
Best PlaceJuice Reviews
Moved to this area and trying out a new place… I’m so happy I did. When making an appointment via phone, I was greeted with friendliness and a welcoming tone. My technician was Z and she did a wonderful job on my regular pedicure and gel manicure. I like it simple and classic and she really listened to me. I believe I’ve found my new nail salon. ☺️
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Quick Facts About Magic Touch Salon & Spa
Magic Touch Salon & Spa seems to have several strengths based on the comments provided. One strength is the friendly and welcoming customer service, as mentioned by multiple customers. They highlight the positive experience they had when making appointments over the phone, indicating that the staff was pleasant and accommodating. This creates a positive first impression for potential customers and contributes to a positive overall experience.
Another strength mentioned is the quality of the services provided. Customers are pleased with the results of their treatments, specifically mentioning the wonderful job done on pedicures and manicures. The technicians, particularly Z and Ken, are praised for their skills and ability to deliver the desired results. The attention to detail is also noted, indicating that the staff takes their time and ensures that every small detail is taken care of.
The cleanliness of the salon is also seen as a strength. One customer specifically mentions that the salon does not have a strong chemical smell, which can be off-putting to some. This suggests that the salon takes hygiene seriously and provides a pleasant and comfortable environment for customers.
Affordability is another strength mentioned by a customer. They believe that the price they paid for the quality of the service they received was unbeatable. This indicates that Magic Touch Salon & Spa offers competitive prices, providing customers with value for their money.
However, there are also some weaknesses mentioned in the comments that should be addressed by the salon. One customer expressed dissatisfaction with the shape of their nails. They were charged for almond-shaped nails but received coffin-shaped nails instead, suggesting a miscommunication or mistake on the part of the staff. This highlights the importance of clear communication with customers and ensuring that their desired nail shape is correctly understood and delivered.
Another weakness mentioned is the durability of the nails. One customer stated that several nails fell off within two weeks after getting a full set. This indicates that there may be issues with the application or the quality of the products used. The salon should address this issue and ensure that their nail sets are long-lasting and durable to meet customer expectations.
In conclusion, Magic Touch Salon & Spa has several strengths, including friendly and welcoming customer service, high-quality services with attention to detail, cleanliness, and affordability. However, there are also weaknesses that need to be addressed, such as miscommunication regarding nail shape and durability issues with nail sets. By addressing these weaknesses, the salon can further improve the customer experience and solidify its reputation as a go-to salon in the area.
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Opening Hours
Monday | 09:00 AM - 07:30 PM |
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Tuesday | 09:00 AM - 07:30 PM |
Wednesday | 09:00 AM - 07:30 PM |
Thursday | 09:00 AM - 07:30 PM |
Friday | 09:00 AM - 07:30 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | Closed |
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