M & B Nails Info
- 11171 Tara Blvd, Hampton, GA 30228 United States of America
- +1 770-473-1715
- [email protected]
- +1 770-473-1715
- +1 770-473-1715
Best PlaceJuice Reviews
this place is by far one of the best nail salons i’ve been to. They are quick and very nice and did my nails exactly how i showed them in the picture. absolutely recommend to see Linda for lash extensions and Nini for pedicures they will get u right????????
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
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Credit cards
Quick Facts About M & B Nails
M & B Nails place has a mix of positive and negative comments that highlight its strengths and weaknesses. In order to provide a comprehensive analysis, we will break down the comments and examine the strengths and weaknesses of the salon.
Strengths:
1. Skillful and attentive staff: The first comment praises M & B Nails place for being one of the best nail salons the person has been to, complimenting the quick service and the stylist's ability to replicate a desired nail design. Another comment specifically mentions Linda as being a talented nail technician.
2. Eye-catching nails and pedicures: Multiple comments highlight the beautiful and eye-catching results achieved at M & B Nails place. Linda and Mari are specifically mentioned as being capable of delivering stunning results. The comment also mentions that pedicures leave feet feeling soft.
3. Welcoming atmosphere: One customer appreciates the welcoming atmosphere at M & B Nails place, specifically mentioning the enjoyable background music. Feeling comfortable and welcome can enhance the overall experience of getting nails done.
4. Affordable prices: The comment mentions the cheap prices at M & B Nails place. Affordable services can be a strength for attracting customers, especially those on a budget.
5. Quick service: Along with the positive comments about skillful staff, there is a mention of M & B Nails place being fast in providing services. Quick service can be beneficial for customers with time constraints or those looking to get nails done efficiently.
Weaknesses:
1. Inconsistent quality and care: One customer expressed dissatisfaction with the shaping, paint, and linework design on their nails. The stylist seemed uninterested in fixing the issues and demonstrated a lack of attention to detail. This suggests a lack of consistency in the quality of work and a disregard for customer satisfaction.
2. Poor customer service: The same customer who experienced issues with their nails also mentioned receiving an attitude from the stylist. This negative interaction further highlights poor customer service, undermining the salon's efforts to create a welcoming environment.
3. Inadequate nail coating: Another customer mentions issues with the gel top coat, stating that it was not properly coated, peeling, and not fully covering the nail. This indicates a lack of attention to detail during the application process, leading to unsatisfactory results.
4. Painful nail removal technique: A customer reported experiencing pain and bleeding during their nail removal process. This suggests that the staff may not be using the most gentle or effective techniques for removing nails, which can impact the overall experience and cause discomfort for customers.
5. Inconsistency in nail design and execution: One review mentions receiving nails with different shapes and sizes, as well as a wavy and lumpy appearance. While the customer appreciated the effort made by a different nail technician to fix the issue, the inconsistency in quality and execution is still a weakness.
Based on these comments, it is evident that M & B Nails place has some strengths, such as skillful and attentive staff, eye-catching results, a welcoming atmosphere, affordable prices, and quick service. However, there are also clear weaknesses, including inconsistent quality and care, poor customer service, inadequate nail coating, painful nail removal techniques, and inconsistency in nail design and execution.
To improve, M & B Nails place should focus on training and educating staff about proper techniques and customer service skills. They should also prioritize maintaining a consistent level of quality for all customers and address any issues promptly. Enhancing the overall customer experience through attention to detail and improved communication will be crucial for success.
Place Pictures
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Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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