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Luxy Nails Spa

+1 904-241-2222
630 Atlantic Blvd #5, Neptune Beach, FL 32266 United States of America
Open Today: 09:30 AM - 06:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

Best Nail Salon I have ever been to!!! I finally had a spa experience at a nail salon. Diane was Incredible! She was very detailed, knowledgeable and efficient about the best way to do nails, she took good care of me and intuitively knew exactly what I wanted. My nails look incredible, I had an amazing foot and hand massage, her tools and product were better than any other place I've been, and the massage chairs were WAY better than any other salon I have been too! I have been to nail salons in 5 states in the last 5 months and everything here at Luxy nails was better, a higher quality, done smarter and more seamlessly. I did the Salt Scrub pedicure and a manicure with dip. Diane was smart and efficient, the first thing she did was put on the foil on my fingers, then we did the pedicure. So by the time we did my nails the dip color just came off by wiping it!!! Other nail salons take 20+ minutes with drills trying to take off my old dip colors. It tooks her 1 minutes because of the way she did it! I will never go back to the other places. This is my new number 1 favorite place to go for nails. So excited I found this place! Ask for Dianne she was detailed and incredible!
I've been coming here for 6 years! Absolutely love it. They have gone out of their way for me dozens of times from staying late to ordering specialty products for my nail designs. If I need to get in and out fast they handle it, if I want a luxurious massage experience with my pedicure they make time. Really the best customer service and how cute are these nails (me & my daughter). They have even saved my son from getting an expensive procedure at the doctor by caring for and recovering his ingrown toenail.
I can't say enough positive about this place!
Got a new shape on my nails. Tech did a wonderful job taking off my old dip without using the dermal the entire time since my nails were thin. Great attention to detail! Used my favorite dip bubble bath!! Smooth and clean.
My 1st time here today and they were great!
My normal nail salon was busy so I was browsing Google and came across them and decided to check them out and I'm glad I did! They have gained a new customer ????????
Best manicure I have EVER had. Lasts forever and doesn't damage nails - plus they are very quick. Photo is from 10 days AFTER the manicure
After reading the bad reviews from a year or so ago I definitely feel like they have new staff. I’m unsure. But my nail tech didn’t talk much which honestly is totally fine with me I don’t like talking much so not having to answer questions and hold a conversation a lot was great for me. I gave her a photo of bats that I wanted and she honestly did great with it even though I don’t think she has done that before! I loved it and she took her time with it and made sure I liked them. The other staff members meet me with a smile when ever I looked over or around. So everyone was friendly to me. It was very clean inside and they were a very communicative staff with each other when people came in wanting things and didn’t make them wait more than 5-10 minutes. From what I heard (sitting beside people) they really tried to meet everyone’s needs. I can for sure say I would definitely go back to them. And hopefully past clients would give them another chance to better their experience there again.
I have been going to Luxy for my pedicures for years, and my teenage daughters have been going for manicures for awhile now as well. The service is always quick and welcoming. They always accommodate whatever designs the girls want.
Great nail spot at the beach! Easy to get in to and the staff is so friendly. Jenny brought my nails back to life and takes extra good care of me for every mani and pedi. I recommend to all my friends! ????????

Quick Facts About Luxy Nails Spa

Luxy Nails Spa appears to have several strengths based on the comments from customers. Firstly, the salon is commended for its detailed and knowledgeable technicians. Diane, in particular, is praised for her expertise and intuition in understanding the customer's desired outcome. This indicates that the staff at Luxy Nails Spa are well-trained and able to provide high-quality service.
The tools and products used at Luxy Nails Spa are also mentioned as being superior to other places. This suggests that the salon invests in high-quality equipment and products, enhancing the overall experience for customers. Additionally, customers appreciate the massage chairs at the salon, which are regarded as superior to those at other nail salons. This attention to providing a comfortable and luxurious experience sets Luxy Nails Spa apart.
Efficiency is another strength highlighted in the comments. Customers report quick and seamless services, with one customer mentioning that the removal of old dip colors took only one minute due to the technician's smart and efficient approach. This efficiency saves customers time and enhances their overall experience.
The customer service at Luxy Nails Spa is highly praised. There are multiple instances where customers mention that the staff has gone out of their way to meet their specific needs, such as staying late or ordering specialty products. This level of customer service demonstrates that the salon values and prioritizes customer satisfaction. The salon's ability to handle both fast appointments and provide a luxurious experience when desired further showcases their commitment to catering to individual preferences.
Hygiene and cleanliness are also highlighted as strengths. Customers mention that the salon is clean, further enhancing the overall experience and ensuring a safe environment for customers.
Customers who have been visiting Luxy Nails Spa for several years highlight the salon's consistency in delivering excellent service. This indicates that the salon has maintained its high standards over time and has built a loyal customer base.
However, it is important to note that the sample of comments may not represent the experiences of all customers, and the strengths mentioned above may not be universal to every visit or customer. Additionally, while these comments are overwhelmingly positive, it is crucial to consider potential weaknesses or areas for improvement at Luxy Nails Spa.
One potential weakness that is not evident in the comments provided is the pricing. Although customers mention the high quality of service, they do not explicitly discuss the cost. It would be beneficial to examine whether Luxy Nails Spa offers competitive pricing in comparison to other nail salons in the area.
Another area for improvement could be staff communication. While one customer appreciates that their technician did not talk much, others may prefer a more engaging and conversational experience. Assessing the balance between providing personalized service and accommodating different customer preferences could enhance the overall experience for a wider range of clientele.
Overall, Luxy Nails Spa seems to offer a variety of strengths, including knowledgeable and efficient technicians, high-quality tools and products, excellent customer service, comfort-enhancing amenities, and cleanliness. However, it is important to consider these strengths in conjunction with potential weaknesses and areas for improvement to provide a comprehensive analysis of the salon's offerings.


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Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 06:00 PM
Sunday 11:30 AM - 05:30 PM

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