Luxury Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
BEWARE!!!! We spent several hundred dollars on nail services for 3 people, including pedicures less than five days ago… nails are popping off, The dip powder is peeling off, and I’ve got an infection in my toe…. Do not go to this place!! ????????????
Very friendly and got us in quickly! My mother and I got pedicures, my daughter got a manicure. The foot and leg massage were great!! Will come back here!
I’ve been going here awhile, but this last time really infuriated me. “Vicky” messes something up every time. I have never in my life had short nails. She did not put tips back on and cut and filed my natural nails and now I have short nails I absolutely hate. I’m done with this place… moving on to something better.
They always do a great job whenever I'm in the area.
I had a wonderful guy. This was the first time my pedi felt great & it didn't hurt. He took extra care not to have my feet hurting once it was over. Usually most get in a hurry. My leg massage wasn't rough nor did he cut to deep on my toenails & cause
them to bleed.
This time it was perfect.
I'll definitely be returning.
The had small 4oz mango margaritas which were delicious, ,I had 2.
I usually always get Andy but this time I got
someone who must have been new due to the fact she did a horrible job on my nails. Embarrassing, they're dipped but have so many "waves" in them, they're so weak and the tips break easily they're supposed to be coffin but aren't even in shape or length. I know this business can do better it just depends on the nail tech you get and it's hard to find a good one in Ardmore,ok.
Andy gives the best Pedi massage ????❤️
The lady that did my 8 year old daughters Mani & Pedi made her feel really comfortable. I'll be back in 2 weeks!
I got acrylic nails and they look amazing yet when they put the tips on before the acrylic the glue stuck to my skin and was never fixed. I had an issue with the skin ripping on my finger and got an infection. Aside from that I did love going but I was not happy about this.
Quick Facts About Luxury Nails
Strengths:
1. Friendly and accommodating service: Many customers mention that the staff at Luxury Nails is friendly and gets them in quickly. This is a strength as it creates a positive and welcoming atmosphere for customers.
2. Skill in foot and leg massages: Several comments highlight the skill of the staff in providing foot and leg massages. This is a strength as it shows that they excel in this aspect of their services, providing a relaxing experience for customers.
3. Satisfaction with specific nail technicians: Some customers specifically mention the excellent service provided by certain nail technicians such as Andy. This is a strength as it shows that the salon has skilled and respected professionals on staff.
4. Appreciation for small amenities: One customer mentions that the salon offers small mango margaritas. This is a strength as it demonstrates that Luxury Nails goes the extra mile to provide a pleasant and enjoyable experience for customers.
Weaknesses:
1. Poor quality and durability of nail services: Multiple customers express dissatisfaction with the quality and durability of their nail services. Complaints include nails popping off, dip powder peeling off, and weak tips. This is a weakness as it indicates a lack of attention to detail and quality control in the application of nail products.
2. Hygiene and infection control issues: One customer mentions getting an infection in their toe after a pedicure. This is a significant weakness as it highlights a potential issue with hygiene and infection control practices at Luxury Nails. It raises concerns about the safety and cleanliness of their services.
3. Inconsistent performance among nail technicians: A customer states that they had a negative experience with a specific nail technician named Vicky, who they claim messes something up every time. This is a weakness as it suggests inconsistency in the quality of services provided by different technicians. It indicates a lack of consistency in training or supervision.
4. Lack of attention to customer concerns: Another customer mentions that their issue with the glue sticking to their skin was never fixed, leading to an infection. This is a weakness as it shows a lack of attentiveness to customer concerns and an inadequate response to a potentially serious issue. It indicates a lack of customer service and attention to detail.
Overall, Luxury Nails has strengths in terms of friendly service, skill in foot and leg massages, and satisfaction with specific nail technicians. However, they have significant weaknesses in the quality and durability of their nail services, hygiene and infection control, inconsistency among nail technicians, and addressing customer concerns. These weaknesses can impact the overall customer experience and reputation of the salon. It is important for Luxury Nails to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.
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Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 02:00 AM - 08:00 PM |
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