Glamour Nails Info
Best PlaceJuice Reviews
Mimi saved me! I showed up with a botched nail job from another salon and thank goodness Mimi was available to transform my nails!! I love the work she has done from the shape to the design. And she made sure I was happy every step of the way. I will be coming back!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Glamour Nails
Glamour Nails Place, based on the comments provided, has both strengths and weaknesses. In this analysis, we will assess these aspects to get a comprehensive understanding of the salon.
Starting with the strengths, one recurring theme in the comments is the mention of specific nail technicians who provided excellent service. Mimi and Brandon are mentioned multiple times for their exceptional work. Customers praise Mimi for her ability to transform botched nail jobs and ensure customer satisfaction throughout the process. Brandon is hailed as being amazing, friendly, and providing a great job. These strong and positive customer experiences with specific technicians indicate that Glamour Nails Place has skilled and talented individuals on their staff.
Additionally, the salon receives praise for its friendly and welcoming atmosphere. One customer mentioned that the staff made them feel right at home and created a pleasant experience. The fact that the employees engage in conversation and create a comfortable environment is seen as a positive attribute. This friendly and welcoming atmosphere helps to establish rapport with customers and makes them feel comfortable during their visit.
Another strength is the salon's willingness to correct mistakes. In one comment, Mimi is praised for fixing a nail job that didn't come out right the first time. The customer states that Mimi did acrylic and their nails looked amazing afterward. This demonstrates the salon's commitment to rectifying issues and ensuring customer satisfaction. By addressing and resolving concerns, Glamour Nails Place shows that they value their customers' experience.
Moving on to weaknesses, it is evident that some customers have had negative experiences at the salon. One customer complained about feeling rushed during their pedicure and that the technician didn't properly file their nails. This rushed service left the customer dissatisfied, especially considering they had received better pedicures elsewhere for the same price. This highlights a potential inconsistency in the quality of service provided by different technicians at the salon.
Another weakness mentioned is the issue with pricing. One customer complained about being charged an additional fee for credit card usage, which seemed unnecessary. This confusion in pricing led to an argument, which showcases a lack of transparency and potentially questionable pricing practices. This incident could leave customers feeling frustrated and uncertain about the salon's pricing policies.
Furthermore, there is a negative comment about a nail technician who did a poor job with a fill-in dip powder. The customer mentioned that their old set was visible, some parts of the nails were not covered properly, and extra dip powder was stuck to their skin. They expressed disappointment at the technician's lack of attention to detail. This comment highlights the inconsistency in the quality of work done by certain technicians at Glamour Nails Place.
An important weakness mentioned in one comment is the poor customer service experienced by a customer who had issues with their nails. The customer states that they approached the salon for a refund or to fix the situation and were met with loud yelling from Brandon, who denied any accountability for the issues. This kind of confrontational and unprofessional behavior is concerning and can greatly impact customer satisfaction and retention.
In conclusion, Glamour Nails Place has both strengths and weaknesses. The salon has skilled technicians like Mimi and Brandon who provide exceptional service, creating a positive experience for customers. The friendly and welcoming atmosphere is another strength that customers appreciate. On the other hand, the salon has weaknesses in terms of inconsistent service quality, potentially questionable pricing practices, and poor customer service. Considering both the positive and negative aspects, it is important for Glamour Nails Place to address these weaknesses in order to improve customer satisfaction and retain their clientele.
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Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 05:00 PM |
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