Lux Nail Spa Info
Best PlaceJuice Reviews
I absolutely loved my gel pedicure. They were really nice on the phone and really nice when I walked in. Everything was clean, and I’m so happy with the finished result. They have a ton of polishes on their back wall too. Even though they don’t let you tip on the card, they have an ATM. I’ll definitely be coming back here ????
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Lux Nail Spa
Lux Nail Spa has both strengths and weaknesses based on the comments provided. Starting with the strengths, many customers appreciate the friendly and welcoming atmosphere of the spa. They mention that the staff is nice both on the phone and in person, making them feel comfortable and valued as customers. The cleanliness of the place is also praised, with customers noting that everything was clean and well-maintained, which is essential in a nail spa. Additionally, the wide selection of polishes and gels is seen as a positive aspect, giving customers a variety of options to choose from for their services. The availability of an ATM for tipping, even though tipping cannot be done on the card, is seen as a convenient feature for customers.
The experience and expertise of the stylists at Lux Nail Spa is also mentioned as a strength. Customers note that the stylists are experienced and maintain high standards of cleanliness, which is important in ensuring a good service. The effort made by the spa to protect clients from COVID-19 is appreciated, indicating a commitment to ensuring the safety of customers. The presence of pedicure chairs with massage features is also seen as a positive, as it enhances the overall experience for customers.
However, there are also some weaknesses mentioned in the comments. One customer had a negative experience, noting that the technician who did their nails was inexperienced and fell short in providing a satisfactory service. This highlights a potential weakness in the training and skill level of some technicians at the spa. Another customer mentioned that the service they received was not up to par, and despite giving the technician a chance to fix it, they were still unsatisfied. This indicates inconsistencies in the quality of services provided at the spa.
There is also a comment about the price and durability of the services. One customer mentioned that they paid a significant amount for a gel refill and nail repair, but the nail polish started coming off after only five days. This suggests a weakness in the longevity and durability of the nail services provided. Comparing the price and quality with other places, the customer stated that they would not return to Lux Nail Spa.
Another weakness mentioned is the inconsistency in the service received. One customer mentioned that they have been to the spa multiple times and each time there was something lacking in the service. In one instance, the pedicure massage was non-existent, and in another, the nail technician was sloppy in their work. This inconsistency in service quality can be seen as a weakness in providing a consistently satisfactory experience for customers.
Overall, Lux Nail Spa has several strengths, such as a friendly atmosphere, cleanliness, experienced stylists, and a wide selection of polishes and gels. However, there are also weaknesses in terms of inconsistent service quality, potential training issues, and durability of the services provided. These weaknesses should be addressed in order to maintain and improve customer satisfaction at Lux Nail Spa.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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