Hero image

Longwood Beauty supply

+1 216-510-7443
15740 Broadway Ave, Maple Heights, OH 44137 United States of America
Open Today: 02:00 AM - 05:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance

Best PlaceJuice Reviews

I like this store because they supply all my needs. They aren't expensive and it's convenient for me. The store isn't usually crowded, I'm always in and out
Used to be my favorite hair supply store. Noticed a significant increase in pricing as opposed to similar stores. Will go elsewhere.
Best hair supply store in the Cleveland area!
Horrible customer service! This place is horrible to visit. The owner yells when you ask her questions about prices. Due to the rudeness, unprofessionalism and unorganized mess this place has become the products are not worth paying out you're hard-earned money.
I went to another store for my beauty needs. The lady behind the counter is to lazy to look through the mess to find what I needed.
I love this beauty supply site l store, they have anything you can think of plus deal on top of deal. Very reasonable prices as well
First time visit. They had things I had a hard time finding at the other beauty supply stores. Yep I'll be going back real soop, they were fully stocked I mean FULLY. a plus in my book.
All of the staff are very helpful and people oriented. The quality of the products are commendable, and prices are affordable.
Love this place..always have something i want...cant say enough about this store...

Quick Facts About Longwood Beauty supply

Longwood Beauty Supply Place is a popular store among some customers due to its convenience, reasonable prices, and wide selection of products. However, there are also negative comments about the store, including increased pricing, poor customer service, and a disorganized environment. This analysis explores the strengths and weaknesses of the store based on the comments provided.
One of the major strengths of Longwood Beauty Supply Place, as mentioned by some customers, is the convenience it offers. Customers appreciate that the store supplies all their beauty needs in one place, saving them time and effort. Additionally, customers mentioned that the store is not usually crowded, allowing them to quickly enter and exit the store. This suggests that the store's location and accessibility are valuable assets.
Another strength of the store is its affordable pricing, as stated by multiple customers. Some customers appreciate that Longwood Beauty Supply Place offers reasonable prices, making it a cost-effective option for their beauty purchases. This affordability is seen as a positive factor and likely generates customer loyalty and repeat business.
The store's wide selection of products is also viewed positively by customers. One customer mentions that they have a hard time finding certain products at other beauty supply stores but were able to find them at Longwood Beauty Supply Place. This indicates that the store offers a diverse range of beauty products, making it a one-stop-shop for customers' needs. Another customer also mentions that the store is fully stocked, which is seen as a positive aspect. Having ample inventory can attract customers and ensure that they always find what they are looking for.
However, alongside these strengths, there are also several weaknesses mentioned by dissatisfied customers. One of the main weaknesses mentioned is the significant increase in pricing compared to similar stores. This suggests that the affordability of Longwood Beauty Supply Place might be diminishing over time, which can drive customers away and encourage them to seek alternatives at other stores.
Another significant weakness mentioned by customers is poor customer service. Multiple customers highlight issues with the store owner, including their rudeness and unprofessionalism. One customer specifically mentions that the owner yells at customers when they inquire about prices. Such behavior creates a negative shopping experience and can drive customers away from the store. Additionally, one customer mentions that the lady behind the counter is lazy and unwilling to assist customers in finding products, which further contributes to the poor customer service experience.
Furthermore, a few customers mentioned the disorganized state of the store. One customer describes it as an "unorganized mess," which suggests a lack of attention to store layout and product organization. This can make it difficult for customers to locate the items they need and can lead to a frustrating shopping experience.
In conclusion, Longwood Beauty Supply Place has both strengths and weaknesses. Some of its strengths include convenience, reasonable prices, and a wide selection of products. However, weaknesses such as increased pricing, poor customer service, and a disorganized environment can negatively impact the store's reputation and customer satisfaction. It is essential for the store to address these weaknesses and focus on improving customer service and organization to maintain and attract customers.


Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location