Lisa's Perfect Cuts Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
Please do not go here! Be warned. This is the worst place ever to get your hair cut. I asked for bangs and brought in a photo and the woman cutting my hair completely botched me these for these last few months. These bangs were so uneven and so short in the middle that four months later I'm still waiting for them to grow long enough to put behind my ear. Honestly such a traumatic experience to put your hair in someone's care and have them ruin it.
Not to mention they didn't even put a plastic tarp over my clothes and didn't even brush the hair that fell all over me off. I was dripping wads of hair off throughout the salon and they didn't even clean the chair off for the person who got their haircut on it 10 seconds afterwards. Who they also botched. And they had the audacity to ask for a tip afterwards. Hopefully this review doesn't get hidden like the last one I posted.
Solid 4/5 haircut place. The staff is a lil hard to communicate with but they do the job nicely if you have simple haircut needs. It's highly affordable too which is the main sell here.
tldr: terrible customer service, rude staff, I don't recommend.
I wish I could rate -10. Don't go to this place if you care for hygiene and even just a descent haircut. I recently had terrible experience. After finishing someone else's haircut this staff calls me and there is hair all over the floor and the chair, and it wasn't cleaned. I asked the staff to at least clean the chunks of hairs on the footrest of the chair, and she was already grumpy because of this. Hairs on the floor from the previous cut was never cleaned.
During the haircut, she sprayed water directly on my face a few times, and I still sat there because I wanted to just get the haircut done. The haircut was complete in 10 minutes, and I could literally see uneven spots on the head. I was in no mood to argue. When I came home, I was shocked to see all the hairs still stuck to my shirt and she never blown air or cleaned it with a brush.
This was the worst customer service I have ever received at any place. I have tried to reach out to Lisa over phone but looks like she's hardly at the store. I don't recommend this place to anyone, and they aren't even cost effective.
An absolutely horrible place to go to. They have no experience at all cutting hair and don’t pay attention to any type of detail.
My front was uneven and the line up was horrible.
Don’t waste you time coming here.
Clean, affordable and friendly neighborhood haircut. Going to Lisa’s last 2 years and not disappointed.
I did my kiddo's first haircut here. They were extremely patient and did it fast. They gave a lollipop which most children tend to like. I generally tend to prefer it than putting on videos while haircut. In addition, my kiddo surprised by being patient the whole time ????
Look, it's not all the frills. But they do a good hair cut! And a very good value!
Besides that, the resident hair cutters are very friendly, and will remember you and your stories for years.
(I can't believe I haven't posted a review before. I've been getting my hair cut here since 1996 between working or living near "downtown" Sunnyvale)
Lovely ladies. They are very nice and kind. We got simple haircut and the price is super affordable ❤️ Highly recommended this place.
Quick Facts About Lisa's Perfect Cuts
Lisa's Perfect Cuts place has both strengths and weaknesses based on the comments provided.
One strength mentioned by the reviewer is that the salon is affordable. This is important for customers who are looking for a budget-friendly option for their haircuts. Price is often a deciding factor for many people when choosing a salon.
Another strength mentioned is that the staff is friendly and kind. Building good rapport with customers is crucial for any business, especially in the service industry. The fact that the staff at Lisa's Perfect Cuts are described as lovely ladies who remember customers and their stories shows that they prioritize customer satisfaction and create a welcoming environment.
The salon is also commended for providing a lollipop to children during haircuts. This small gesture helps to make the experience more enjoyable for children, and shows that the salon is attentive to the needs of their younger clientele.
On the other hand, there are several weaknesses mentioned by multiple reviewers that need to be addressed. One major complaint is the poor quality of haircuts. A customer specifically mentioned that their bangs were completely botched, and were left uneven and too short. Another reviewer stated that the front of their hair was uneven and the line up was horrible. These comments indicate that the salon lacks skilled and experienced hairdressers who can provide a satisfactory haircut.
Hygiene is another issue that was brought up in the comments. One customer mentioned that there was hair all over the floor and chair from the previous customer, and it wasn't cleaned before they sat down. Another reviewer complained that the hairdresser sprayed water directly on their face during the haircut, demonstrating a lack of professionalism and attention to detail.
Customer service is also a weakness of Lisa's Perfect Cuts, as mentioned by multiple reviewers. One customer claimed that the staff was rude and grumpy when asked to clean up hair. Another reviewer stated that they could not reach Lisa, the owner, over the phone. Poor customer service can lead to a negative experience for customers, and may deter them from returning or recommending the salon to others.
Additionally, one customer mentioned that the salon did not provide a plastic tarp to protect their clothes during the haircut, and did not clean the hair off the chair for the next customer. This lack of cleanliness and attention to detail is unprofessional and reflects poorly on the salon.
In conclusion, while Lisa's Perfect Cuts has some strengths such as affordability, friendly staff, and a focus on children's haircuts, there are significant weaknesses that need to be addressed. The poor quality of haircuts, lack of hygiene, and negative customer service experiences mentioned in the comments are all areas that need improvement. It is important for the salon to address these issues in order to provide a better experience for their customers and improve their reputation.
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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