Lavender Mani Pedi Info
- 930 Rte 70 W Suite 400, Marlton, NJ 08053 United States of America
- +1 856-281-9791
- [email protected]
- +1 856-281-9791
- +1 856-281-9791
Best PlaceJuice Reviews
The staff was so nice and professional. I took my daughter for her first pedicure along with a dear friend. I love how the mani stations are along the wall and the 8 pedi stations are in their own space. This is definitely my new salon!
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Quick Facts About Lavender Mani Pedi
Lavender Mani Pedi place has received a mix of positive and negative comments, indicating both strengths and weaknesses in various aspects. To provide a comprehensive analysis, let's examine the strengths and weaknesses of the salon:
Strengths:
1. Friendly and professional staff: The salon has staff members who are described as nice and professional, making customers feel welcomed and valued.
2. Separate mani and pedi stations: Having the manicure stations along the wall and separate pedicure stations in their own space can create a more organized and spacious environment for customers.
3. Quick and efficient service: Several customers praised the salon for providing quick and efficient service, with appointments for services being completed in a relatively short time frame.
4. Quality manicures: Many customers expressed satisfaction with the quality of their manicures, mentioning that their nails looked good and lasted for several weeks.
5. Recreating desired designs: Some customers specifically mentioned staff members' ability to recreate designs they provided in pictures, indicating a high level of skill and attention to detail.
Weaknesses:
1. Rude service and poor customer experience: One customer complained about receiving rude and rushed service from a technician named Andy. This negative experience can deter potential customers from returning and impact the salon's reputation.
2. Lack of experience and improper application: A customer mentioned receiving a poorly done manicure due to a lack of experience from the technician. Additionally, there was a complaint about the wrong materials and application being used, which further highlights the issue of inconsistent service quality.
3. Unprofessional behavior and covering up mistakes: Another negative comment highlighted the unprofessional behavior of some technicians who refused to acknowledge their mistakes and even started screaming in front of customers. Such behavior can significantly damage the salon's reputation and customer loyalty.
4. Long-term damage to nails: A customer expressed concern about the negative impact on their nails following a manicure at Lavender, indicating that the salon may not prioritize nail health and may not have proper techniques in place.
5. Limited availability: The salon operates on a walk-in only basis, which may not be convenient for customers who prefer or require appointment-based services. Additionally, the requirement of cash-only tips may be inconvenient for those who do not usually carry cash.
In conclusion, while Lavender Mani Pedi place has received positive feedback regarding its friendly staff, separate stations, quick service, and quality manicures, there are some glaring weaknesses that must be addressed. The issues of rude service, lack of experience, unprofessional behavior, and long-term damage to nails need immediate attention to improve the overall customer experience and reputation of the salon. Additionally, the salon may benefit from offering appointments and expanding payment options to enhance convenience for customers.
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Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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