Laporte Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
I got an acrylic set a little over a month ago and the lady who did them did a fantastic job she did exactly what I wanted. Went back today and got another set and another woman did them for me. They're super wide, the acrylic is super thick I feel like my nails are super heavy, and she just left two of my nails with a hair or string from the clear coat on and one of my nails is white and she didn't put enough polish on. Still will probably go back and they're cute but just wish the other lady was able to do them.
My mother in law took me here to get a pedicure as a gift, and it felt amazing, but 4 toes have completely lost their polish already. I got the gel in hopes it would last longer. It's been less than half a week, and for that many to completely come off is just ridiculous! They looked cute but the quality is just not there sadly, which is crazy when you pay $75 for a pedicure. Staff is very nice though, they do a good job and are very kind
I’ve been a loyal customer of this nail salon for years. But I made an appointment for today at 315 and walked through the door at 319 due to being stopped by a train. They wouldn’t take me because they already took another customer and wanted me to come back at 6pm because I was late and didn’t call.. But it’s okay to have an appointment and then sit there 30 minutes or more before they start your service. I’m not sure if I’ll be back
I went her for the 1st time today as I read 5evieqs & a friend of mine went her & she'll only go here. I LOVED IT!!! The girl tht did my nails was SO attentive! She didn't tlk to me much, but she was focused. I won't b going anywhere else! It was clean, friendly & they had some good music videos on TV. I didn't have an appt, but they were able to squeeze me in real quick since sum1 didn't show up. I highly recommend this plc!!!!
Terrible customer service. Every single time I’ve gone in there I’ve never gotten any service just rudeness all around. For years too I’ve gone in there to give them another try because maybe it was just a fluke but nope. Not once have I gotten a kind response from a worker. I say take your service elsewhere.
Not a good experience. She made me bleed by cutting too much cuticle, Super glue all over my fingers. Nails bumpy, misshapen, and not right color. Really disappointed.
2hours and $50 later! NEVER AGAIN! I think the guy that did my nails needs another profession nails not it!
After the tip I paid $50.00 for my pedicure n I was happy with my pedicure but not happy with the painting of my toenails
Quick Facts About Laporte Nail
Laporte Nail Place (LNP) is a nail salon that has received mixed reviews from its customers. In order to analyze the strengths and weaknesses of the salon, let's delve into the comments provided.
Starting with the strengths, one customer mentioned that they received a fantastic acrylic set from a specific technician. This shows that LNP has skilled nail technicians who are capable of meeting customer expectations. The fact that the customer expresses a desire for the same technician to perform their nail services indicates that there are talented individuals working at the salon.
Another positive aspect highlighted in the comments is the customer service. Several customers mentioned that the staff at LNP is friendly and kind. This suggests that the salon has a pleasant and welcoming atmosphere, which contributes to a positive customer experience.
Moreover, a few customers appreciated that LNP was accommodating and able to fit them in for nail services even without an appointment. This flexibility demonstrates the salon's willingness to accommodate customers and cater to their needs as much as possible.
On the other hand, there are several weaknesses mentioned in the comments. One of the recurring issues is the quality of the nail services. For example, one customer mentioned that the acrylic set they received in their second visit was not up to their expectations. The nails were described as super wide and heavy, which suggests a lack of attention to detail and skill from the technician. Additionally, another customer complained that their gel pedicure started chipping within a very short period of time. This indicates that the longevity and durability of the nail services provided by LNP may be subpar.
Another weakness highlighted in the comments is the inconsistency in customer service. One long-time customer expressed disappointment with the salon's refusal to take them in for their appointment because of a minor delay, yet mentioned that having to wait 30 minutes or more before receiving services is acceptable. This inconsistency in how appointments and delays are handled can lead to customer frustration and dissatisfaction.
Furthermore, multiple customers mentioned negative experiences with the salon's customer service. These comments state that the staff is rude and that the workers consistently fail to provide good service. Having rude customer service can significantly impact the overall experience for customers and drive them away from the salon.
Additionally, the comments mention various issues related to the quality of the nail work. One customer mentioned bleeding from excessive cuticle cutting and glue all over their fingers. Another complained of misshapen and bumpy nails, as well as the wrong nail polish color. These accounts indicate a lack of attention to detail and precision in the nail services provided by LNP.
Lastly, the cost of services was brought up in a couple of comments. One customer expressed dissatisfaction with paying $75 for a pedicure that did not meet their expectations. Another customer stated that they paid $50 for a pedicure and were only satisfied with the actual foot care, not the painting of the toenails. These comments suggest that the pricing of LNP's services may not consistently align with the quality provided.
In conclusion, Laporte Nail Place has strengths in terms of skilled technicians, friendly staff, and flexibility in accommodating customers without appointments. However, the weaknesses lie in inconsistent customer service, poor quality of nail services, and a lack of value for the cost of services. Improvements in these areas could greatly enhance the overall customer experience at LNP.
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| Sunday | Closed |
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