Lal Qila Express Info
- 123-127 Wilmslow Rd, Rusholme, Manchester M14 5AN United Kingdom of Great Britain and Northern Ireland
- +44 161 224 6666
- [email protected]
- +44 161 224 6666
- +44 161 224 6666
Amenities
Service options
-
Delivery
-
Takeaway
-
Dine-in
Health and safety
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair-accessible entrance
-
Wheelchair-accessible seating
Offerings
-
Late-night food
-
Vegetarian options
Dining options
-
Dessert
Amenities
-
Good for kids
Atmosphere
-
Casual
Crowd
-
Groups
Planning
-
Accepts reservations
Payments
-
NFC mobile payments
Quick Facts About Lal Qila Express
Lal Qila Express, located on Wilmslow Road (curry mile) in Manchester, has received mixed reviews from customers. In order to understand the strengths and weaknesses of the restaurant, it is important to analyze the comments provided.
Starting with strengths, many customers expressed their satisfaction with the food at Lal Qila Express. Some praised specific dishes, such as the lamb karahi, seekh kebab sandwich, fish pakora, and lamb seekh kebab on nan. The food was described as delicious, tasty, and fresh. The quality of the kebab was highlighted as being particularly good, with the perfect amount of salad and a nice combination of sauce. Customers also appreciated the reasonable prices, considering the good taste and quality of the food. The fact that some customers, who claimed to be hard to please, were satisfied with their meals speaks to the restaurant's ability to meet different tastes.
The restaurant's location on Wilmslow Road, in the heart of the Curry Mile, was also seen as a positive aspect. Being amongst several other places of variable quality allows for customers to have a variety of dining options in close proximity. Lal Qila Express was specifically mentioned as an excellent restaurant amidst this competition.
In terms of weaknesses, one customer mentioned that the décor of the restaurant felt outdated and unchanged over the years. This lack of updating may give the impression of a restaurant that is not keeping up with the times.
Another customer pointed out that they were given poppadoms and a chutney tray without even being asked if they wanted it, and were later charged for it. This behavior was seen as cheeky and gave the impression of an attempt to upsell. This could be seen as a weakness in customer service and transparency.
Furthermore, some customers mentioned that the staff were hovering and asking if they wanted more drinks when their glasses were only half full. While this may be seen as attentive service to some, it was perceived as pushy by these customers. This could be seen as a weakness in the staff's ability to gauge the needs and preferences of customers.
One customer also raised concerns about the food bill being inflated. They felt that they were being charged more than they expected, which could indicate a weakness in pricing transparency or consistency.
Lastly, the most significant weakness mentioned by a customer is the state of the toilets. They described them as "beyond vile." Considering that this comment was made in a review of Lal Qila Express as a food outlet, the cleanliness of the toilets is an important aspect to consider. This could be seen as a major weakness in terms of overall hygiene and cleanliness standards.
In conclusion, Lal Qila Express has strengths in terms of delicious and reasonably priced food, as well as its location amongst several other dining options. However, weaknesses were identified in the lack of updating in decor, upselling tactics, pushy staff behavior, pricing transparency, and most notably, the state of the toilets. These aspects should be taken into consideration when evaluating the overall strengths and weaknesses of Lal Qila Express.
Place Pictures
Today
Opening Hours
| Monday | 12:00 PM - 02:00 AM |
|---|---|
| Tuesday | 12:00 PM - 02:00 AM |
| Wednesday | 12:00 PM - 02:00 AM |
| Thursday | 12:00 PM - 02:00 AM |
| Friday | 12:00 PM - 03:00 AM |
| Saturday | 12:00 PM - 03:00 AM |
| Sunday | 12:00 PM - 02:00 AM |
How to go there
Location
Places