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La Nails

+1 618-351-0927
1237 E Main St # 36B, Carbondale, IL 62901 United States of America
Open Today: 11:00 AM - 05:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

I started off with a man in the middle table. He was mean and not friendly. Grabbed my hand and pulled on it a lot. Never really said anything to me. He hurt me several times. Once he made me bleed then I was done. I asked the lady to finish. She had to file my nails down very short to make them even. A fill cost me pain and $40. I will not go back. I only gave 2 stars because at least the lady as nice and did the best she could after the man messed my nails up.
Excellent! I loved it here especially for my first time getting my eyebrows waxed. I definitely recommend coming here. They're all friendly. My eyebrows look flawless.
the service is great and don did awesome see you next time
The sign says $45 for nails and it the coast for it was $71 even with tax i thought it would be $50 at the most but no it was $71 dollars i will not be going there again after today
Love the workers and the way they do nails! They have exceeded what we ask every time and are very nice. Pricing is comparable to anywhere around and is good. I've put a couple examples of nails I've gotten lately ????
Im not even from around this area.. I came to visit my best friend and she took me to get our feet done and had 1 of the best experiences i ever have getting my nails and feet done... Don did a wonderful job and awesome conversation and stories ???? i sooooooo recommend this place.. Thanks Don????
Lovely! Super fun place to get your nails done and even make new friends! I wanted to get my nails done for the first time in almost 10 years, and my mother told me to come here because she comes all the time. I definitely do not regret listening to my mom!
Not sure where the negative reviews are stemming from. I have always had a positive experience here. They are gentle on my hands and do a wonderful job with my nails for a good price. They can do acrylics without them looking fat and un-natural. They always turn out good.

Quick Facts About La Nails

La Nails Place is a nail salon that has received a mix of positive and negative reviews. In this analysis, we will examine the strengths and weaknesses of the salon based on the comments provided.
One of the strengths mentioned in the comments is the friendly atmosphere. Multiple customers commented on the friendly and welcoming service at La Nails Place. This is an important strength for a business in the service industry, as it contributes to customer satisfaction and loyalty. The positive experience of the customers, such as the flawless eyebrows and the wonderful job done on nails, also highlights the skill of the staff members at the salon. It shows that the employees are knowledgeable and capable of delivering high-quality services.
Another strength noted in the comments is the pricing of the salon. Customers mentioned that the pricing is comparable to other nail salons in the area and that it offers good value for the services provided. This is important for attracting and retaining customers. Affordable pricing can be a competitive advantage in the industry, as customers are always looking for cost-effective options.
Additionally, some customers mentioned that the salon is able to fulfill specific requests and provide personalized nail designs. This is a strength because it shows that the staff members are attentive to the needs and preferences of the customers. Being able to deliver on customer requests and create unique designs can set La Nails Place apart from other salons in the area.
However, despite these strengths, there are also several weaknesses that can be identified from the comments. One common complaint is the lack of friendly and professional service from the nail technicians. The customer who experienced pain and bleeding during their visit highlighted that the technician was not friendly and did not communicate well. This negative experience can deter customers from returning, impacting customer satisfaction and the salon's reputation.
Another weakness mentioned is the issue of misleading pricing. One customer expressed their disappointment when they were charged more than what was stated on the sign. This discrepancy can lead to customer dissatisfaction and a loss of trust in the salon. Clear and transparent pricing is essential for building customer trust and maintaining a positive reputation.
In terms of strengths and weaknesses related to the physical aspects of the salon, there were no specific comments provided. It is possible that the physical appearance or cleanliness of the salon did not have a significant impact on the customers' experiences, as they did not comment on these aspects. However, it is important to note that the absence of comments does not necessarily imply that these factors are strengths or weaknesses. Further information would be needed to assess this area properly.
In conclusion, La Nails Place has strengths in terms of its friendly atmosphere, skilled staff members, affordable pricing, and ability to fulfill specific customer requests. However, weaknesses were identified in terms of unfriendly and unprofessional service from certain nail technicians, as well as discrepancies in pricing. To improve customer satisfaction and maintain a positive reputation, La Nails Place should focus on addressing these weaknesses and ensuring consistent and high-quality service for all customers. By doing so, they can continue to attract new customers and retain existing ones.


Today

Opening Hours

Monday 11:00 AM - 07:00 PM
Tuesday 11:00 AM - 07:00 PM
Wednesday 11:00 AM - 05:00 PM
Thursday Closed
Friday 08:00 AM - 07:00 PM
Saturday 11:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location