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L A Nails

+1 850-651-1082
1191 Eglin Pkwy ste h, Shalimar, FL 32579 United States of America
Open Today: 09:30 AM - 06:00 PM

L A Nails Info

Best PlaceJuice Reviews

This is the only nail salon ive been in that isnt painfully awkward to sit in. The ladies there are very friendly and seem to know most of the customers coming through. Lots of jokes and laughter coming from the nail techs and customers. They always have nice relaxing piano music instead of annoying radio music playing with ads. I usually read a book while they do my nails and they tend to leave me be without forcing conversation (great for my introverted self). My pedicures always turn out great! Polish stays on for weeks without chips. I recommend the European pedicure if you want to try something new! The minty-ness of the lotion they put on you is lovely! 10/10 LA nails !
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Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Quick Facts About L A Nails

L A Nails has several strengths based on the comments from customers. One of the primary strengths of the salon is the friendly and welcoming atmosphere. Customers often mention that the staff is friendly and familiar with the regular customers, creating a comfortable and relaxed environment. The nail technicians and customers engage in jokes and laughter, making the experience enjoyable for everyone. Additionally, the salon plays relaxing piano music instead of the typical annoying radio music with ads, which adds to the pleasant ambiance.
Another strength highlighted by customers is the salon's ability to provide a range of high-quality nail services. The European pedicure, in particular, is recommended, as it offers a unique experience and leaves customers satisfied. Many customers also praise the longevity of their pedicures, with polish staying on for weeks without chipping. This suggests that the salon uses good quality products and provides professional services.
The expertise and skill of specific nail technicians are mentioned as another strength of L A Nails. Customers appreciate individual nail technicians such as Mrs. Hong and Miss Mimi, who have impressed customers with their abilities and willingness to go above and beyond to meet customer requests. This suggests that the salon has talented and accommodating staff members who can deliver excellent results.
While there are several positive aspects to L A Nails, there were also a few comments regarding weaknesses or areas of improvement. One customer mentioned a bad experience where they felt rushed, with the technician being rough with their nails. They also experienced a lack of attention to detail, such as cutting their nails too short despite expressing a preference for longer nails. This highlights a potential weakness in the consistency of service quality, as not all customers may receive the same level of care and attention.
Another customer mentioned poor customer service, stating that the staff member they interacted with lacked professionalism and made them feel unwelcome. The customer felt that their needs were not adequately addressed and that the staff member took their frustration out on them. This suggests a lack of effective communication and customer service training, which could be a weakness for the salon.
Additionally, one comment mentioned dissatisfaction with the salon's inability to properly execute SNS nails (dip powder). This indicates a lack of knowledge or expertise in this specific service. If the salon aims to attract customers seeking SNS nails, they may need to invest in training their staff or upgrading their products to provide a satisfactory experience.
In conclusion, L A Nails has several strengths, including a friendly atmosphere, skilled nail technicians, a range of high-quality services, and positive customer experiences. However, there are also areas of improvement to address, such as consistency in service quality, customer service training, and expertise in specific services like SNS nails. By addressing these weaknesses, the salon can further enhance its reputation and customer satisfaction.


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Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday 11:00 AM - 05:00 PM

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