Kozzys Barber Shop Info
Best PlaceJuice Reviews
Kasha at Kozzy's in Market Street, Galway, is currently my favorite hairdresser ever. Very attentive, very careful, very artistic and up-to-date on fashions. She always asks me what I want. I answer her about what I am looking for, but in a broad way, and when it comes down to details I very often say "you do what you think is best" because I am sure that her idea of what is best is better than mine.
Amenities
Accessibility
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Wheelchair accessible entrance
Health & safety
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Staff wear masks
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Mask required
Amenities
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Restroom
Quick Facts About Kozzys Barber Shop
Kozzy's Barber Shop in Market Street, Galway, has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the place, let's examine the comments in more detail.
Starting with the strengths, Kasha, a hairdresser at Kozzy's, has been praised for being attentive, careful, artistic, and up-to-date on fashions. This indicates that she is skilled and knowledgeable in her craft, and can provide personalized cuts based on the client's preferences. She also asks for the customer's input, showing that she values their opinion and wants to satisfy their needs. Additionally, the comment about good service and a relaxing experience suggests that the overall atmosphere and customer service at Kozzy's are positive. These strengths contribute to a satisfying customer experience and a reliable choice for those seeking a haircut in the Galway area.
In terms of weaknesses, one customer had a highly negative experience, describing it as the worst haircut in their whole life. They mentioned feeling like the hairdresser disregarded their preferences and did what they wanted instead. This may indicate a lack of communication or misunderstanding between the stylist and customer, resulting in a disappointing outcome. Another criticism mentioned by this customer was that the staff lacks manners and fails to accommodate different cultural expectations. This suggests a possible gap in customer service and an area for improvement in staff training. Lastly, someone mentioned that the other hairdressers at Kozzy's are hit or miss, which indicates a lack of consistency in the quality of service provided by the different stylists.
However, it's important to note that the majority of comments were positive, highlighting Kozzy's as a top shop, with professional service, great cuts, and consistently brilliant hairstyling by certain hairdressers, primarily Kasha and Sakin. This demonstrates that Kozzy's has talented and capable staff who can deliver excellent haircuts and satisfy their clients' expectations.
To summarize, Kozzy's Barber Shop has several strengths, including skilled and attentive hairdressers like Kasha and Sakin, up-to-date fashion knowledge, good service, and the ability to provide a relaxing experience. However, there are also some weaknesses that should be addressed, such as inconsistent service quality among different hairdressers, communication issues leading to unsatisfactory results, and a lack of awareness or sensitivity to cultural expectations. By addressing these weaknesses, Kozzy's Barber Shop can further enhance its reputation and ensure a consistently positive customer experience for all.
Today
Opening Hours
| Thursday | 09:00 AM - 07:30 PM |
|---|---|
| Monday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 06:30 PM |
| Tuesday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 05:30 PM |
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Location
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