Kirkland Automotives Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
Once again they pull through for me!!! Vern, Cindy, and Tony make a great team. I have recently had some setbacks, and in the mist of all of my nonsense, the compressor went out on my truck. Took it to Vern and his team. Guess what? Spectacular work once again!! They really helped me out of a tough spot. I will always trust them to do the right thing and do phenomenal work. I have never been disappointed. I have trusted Vern and his team for years now. (Eight ish, I think; and for good reason)
I highly suggest using this shop for your automotive needs. (and they are nice people talk with as well)
RED
The service here was excellent, and their rates are some of the best in town! Cindy was very helpful and always returned my calls. Even though my engine was beyond repair, they still took the time to inspect the engine and give me a few options for moving forward. They are honest and hard working. I recommend giving them a call!
My father knows what he is doing when it comes to vehicles. He has always lived and breathed auto repair. The passion Vern has for ensuring customers and community members alike drive off safely can be rivaled only by the attentive and kind customer service that Cindy provides. Whether it is for routine maintenance or a timing belt that needs replaced so that your 18 year-old daughter can drive to college safely, you should know that you are in good hands.
I’ve had my car fixed there a few times and they have always been great! I don’t know much about cars but other places I’ve been taken advantage of but not here. They have always been honest and do whatever they can for me and at a good price. It’s hard to find auto places you can trust and I live in lutz so I don’t mind making my way up there because of that reason alone. Would recommend 100%!
I have been a customer of Vern and Cindy since 2012. Always fixed the issue on the first attempt...and at a very reasonable rate. I can't speak highly enough of their professionalism and friendliness...a rare combination.
They are the most amazing, honest business. They stand by their word and quality of work. I wouldn't go anywhere else. They truly care about their customers and making sure that when you drive your vehicle out of the shop it is safe.
The person we dealt with was wonderful. Literately I think my fiance amd I stayed in there for about 3 hours looking at all the antiques. A former firefighter amd his wife owns. Super nice dude. Havent met the wife yet but im sure that we will. And from him talking about her. I cant wait. Lol. This place has one of a kind gadgets. And very old antique stuff. What I seen was genuine. And he did give us a great deal. I mean look at the pruce in the photo. 20 bucks for that 100 year old wrench. Thats a deal. We ended up passing on it but bought a lot more for a good price. #gofirefighter... Great antiques and more
Never Again ...Car went in for 2 problems to be diagnosed. Oil leaks and ses light Po715, for the transmission. After Vernon and Cindy had it at their shop for nearly 7 weeks, and went on a part replacing SPENDING SPREE, and a bill of nearly $2800.00, I got it back with new trans sensor (did NOT FIX it), wiring repair (did NOT FIX it}. 2, (two) catalytic converters and 4 oxygen sensors (did NOT FIX it). Rebuilt alternator (did NOT FIX it) , nor did the alternator harness they replaced a day after the alternator was replaced and I drove 20 miles with my wife to get it , but guess what .... it was NOT FIXED. Still had the 1 (one) transmission code, Po715, I sent it there for, (NOT FIXED) ... And now Cindy tells me it needs a complete trans overhaul, (which their shop does'nt do those repairs ... I asked that first, ALL of the engine oil leaks were diagnosed and a repair price quoted me. Cindy assured me the rear main seal at the back of the engine was NOT leaking and told me the only engine oil leaks were the engine valve cover gaskets. The shop charged me for both side valve cover seal, but guess what ... oil is leaking from the rear main seal at the back of the engine at a rate of 1 (one) quart per 20 miles (oil leaks , NOT FIXED). Buyers beware, I was told all the repairs were satisfactorily completed and everything was fixed. I paid the bill in full , be real careful with these two , I have notified 3 state agencies along with Better Business Bureau about these practices, but fear not I spoke to Cindy and was told "she's not worried about a thing" . Vernon + Cindy Kirkland, if you're not qualified for these repairs, leave it to the pros.
Quick Facts About Kirkland Automotives
Kirkland Automotive's strengths can be seen through the positive comments left by satisfied customers. The first comment highlights the trustworthiness and reliability of their work. The customer mentions that they have trusted Vern and his team for years and have never been disappointed. This indicates that Kirkland Automotive has built a strong reputation for consistently delivering high-quality work.
Another strength mentioned in the comments is the exceptional customer service provided by Cindy. Multiple customers mention her helpfulness, responsiveness, and honesty. This shows that Kirkland Automotive places importance on creating a positive and friendly customer experience. The comment also mentions that Cindy takes the time to inspect engines and provide options for moving forward, even if the engine is beyond repair. This indicates a commitment to transparency and ensuring that customers are informed and involved in the decision-making process.
Affordability is another strength mentioned in the comments. One customer mentions that Kirkland Automotive offers some of the best rates in town, and another mentions that they provide good prices. This suggests that Kirkland Automotive is able to offer competitive pricing, which can be a significant advantage in attracting customers, particularly in a highly competitive industry like automotive repair.
The comments also highlight Kirkland Automotive's professionalism and expertise. One customer mentions that they have always fixed the issue on the first attempt, while another mentions the rarity of finding a combination of professionalism and friendliness. These comments indicate that Kirkland Automotive's staff is knowledgeable and skilled, providing efficient and effective solutions to customers' automotive problems.
Additionally, a couple of comments mention that Kirkland Automotive goes above and beyond in their service. One customer mentions that they do whatever they can for them, even if they don't know much about cars. This suggests that Kirkland Automotive is willing to educate and assist customers who may not have extensive knowledge about their vehicles. Another comment mentions the owner's passion for ensuring customer safety and the attentiveness of the customer service. These statements indicate that Kirkland Automotive prioritizes customer satisfaction and safety.
On the other hand, there is one negative comment that highlights some weaknesses of Kirkland Automotive. The customer mentions multiple issues with their car that were not fixed despite the time and money spent at the shop. This indicates a lack of expertise in diagnosing and repairing certain problems, which can lead to frustration and disappointment for customers. The comment also mentions issues with communication, as the customer states that they were given inaccurate information about the leaks in their car. This highlights a weakness in the accuracy and transparency of the information provided by Kirkland Automotive.
In conclusion, Kirkland Automotive's strengths include their trustworthiness, exceptional customer service, affordability, professionalism, and willingness to go above and beyond for customers. However, there is a weakness in the accuracy of their diagnoses and repairs, as well as potential communication issues. Despite this weakness, the overall positive feedback from customers suggests that Kirkland Automotive is a reputable and reliable choice for automotive needs.
Today
Opening Hours
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| Saturday | Closed |
| Sunday | Closed |
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