Julie's Nails Info
- 425 N Weber Rd, Romeoville, IL 60446 United States of America
- +1 815-293-0032
- [email protected]
- +1 815-293-0032
- +1 815-293-0032
Best PlaceJuice Reviews
First time trying this salon, glad I tried them. I was a Walk-in didn’t have an appointment, was greeted and seated quickly. New owner Michael took his time with my manicure and did a fantastic job fixing my nails that I had done previously at “Leza” ????.
I’m very satisfied with the service received at Julie’s and I Wish this salon much success and many blessings.
Thank you!! ????????
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Julie's Nails
Julie's Nails Place has several strengths and weaknesses based on the comments provided.
Strengths:
1. Excellent Customer Service: Many comments mention the friendly and attentive customer service at Julie's Nails. Customers feel valued and appreciated.
2. Skilled Technicians: Customers have praised the quality of the manicures and pedicures they received. Michael, the new owner, is specifically mentioned for his skill in fixing previously done nails.
3. Cleanliness: The salon is described as clean, which is an important aspect of maintaining a sanitary environment for customers.
4. Flexibility: Some customers appreciate that they can walk in without an appointment and still receive prompt service.
Weaknesses:
1. Lack of Professionalism: One comment mentions that the owner, Michael, was rude and disrespectful. This negative experience may deter potential customers from visiting the salon.
2. Poor Time Management: One comment indicates that there was a scheduling issue, resulting in a wait time and inconvenience for the customer. This reflects a lack of organization and efficiency.
3. Uncomfortable Atmosphere: Another comment mentions that the owner was talking down to an employee in a different language, creating an uncomfortable environment for customers.
4. Inconsistency: While most comments praise the quality of service, one comment mentions that the customer was not pleased with their nails. This indicates a potential inconsistency in the services provided.
Despite the strengths mentioned above, it is crucial for Julie's Nails Place to address and improve upon the weaknesses to maintain a positive reputation and attract more customers.
To overcome the lack of professionalism exhibited by the owner, it would be beneficial for the salon to provide customer service training for all staff members. This training should emphasize the importance of treating customers with respect and addressing any concerns they may have. Improving time management can be achieved by implementing better scheduling practices, ensuring that there are no conflicting appointments. Additionally, fostering a positive and inclusive work environment by promoting respect and professionalism among staff members can address the issue of uncomfortable atmosphere.
To address inconsistency, it is essential for Julie's Nails to prioritize quality control. This can be achieved by providing regular training for technicians to ensure they are up to date with the latest techniques and trends in nail care. Supervision and frequent assessments can help identify and rectify any inconsistencies in service quality.
Overall, Julie's Nails Place has several strengths, such as excellent customer service and skilled technicians. However, it is crucial for the salon to address weaknesses, including lack of professionalism, poor time management, uncomfortable atmosphere, and inconsistency. By focusing on these areas for improvement, Julie's Nails Place can enhance its reputation and attract more satisfied customers.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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