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Julie's Nail Salon

+1 610-372-5163
101 S 5th St #1, Reading, PA 19602 United States of America
Open Today: 09:00 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance

Best PlaceJuice Reviews

My nails came out nice. How ever its mandatory to get Gel which I didn't appreciate, not only that I got short nails they charged me $40 I tipped the lady $10 I gave her a $20 and she didn't want to give me my change back. She said $10 for the he lady that did my nails for me and $10 for her. Ma'am, you aren't taking my money so I asked for my change and she was stunned I asked for my CHANGE BACK. my nails are amazing but that experience made me not want to ever go back.
This is my second time there.Im happy. They take good care of you. THEY TAKE THERE TIME AND DO A GOOD JOB ????
They did my nails and they didn't even give me the color I wanted when I asked if they were going to give me pink she said yes and never did it the shape is crooked and the polish job is bad I don't recommend
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The first time I went I got powder dipped nails and my nails were shaped a bit crooked. 2nd time I got a normal gel manicure and they still didn't do it right!! The quality was terrible. Their prices are not listed. I paid $55 for something that didn't last an hour!! The gel polish wasn't properly applied or dried. To sum up their work and my experience with one word is bad.
They did a great job on my nails love how they did them they change colors
When I'm hot they are pink and when I'm cold they change purple
DONT WAIST YOUR MONEY HERE!!!
Not even 24 hrs with them and they just started to peeling horrible experience and the lady that did my nails was very rude!!! Won’t recommend this place at all..
I’ve been coming here for 2 years and never had an issue until recently. The last few months of going has just been a terrible experience and I’ve wasted so much money! My nails always come out so bad, and when I ask to correct the mistakes it always ends up worse. My nails never last more than 3 days before they start breaking or bubbling. It hasn’t even been a week and already I lost 2 nails and got one fixed. Making an appointment doesn’t help the fact they always seem to be rushed. The one great thing is the young man who does pedicures! I refuse to let anyone else touch my feet, he is by far THE BEST! I’m very sad at my recent experiences with my nails, me and my boyfriend loved this place and it disappoints me, especially after 2 years.
No me gusto para nada hacen el trabajo como a lo loco y aparte son muy caras .
Mis uñas quedaron horribles muy gordas y ni me las alimo bien .

Quick Facts About Julie's Nail Salon

Strengths:
1. Good quality nail work: Some customers mentioned that their nails came out nice and that they loved how they were done. This indicates that the salon has skilled technicians who can provide good nail services.
2. Care and attention: One customer mentioned that the salon takes good care of their customers and takes their time to do a good job. This suggests that the salon values customer satisfaction and prioritizes providing a thorough and attentive service.
3. Color-changing nails: Another customer mentioned that they loved how their nails changed colors depending on the temperature. This unique feature could be a unique selling point for the salon and attract customers interested in more innovative and creative nail designs.
Weaknesses:
1. Mandatory gel application: One customer mentioned that they did not appreciate the mandatory gel application. This indicates that the salon does not offer the option for regular nail polish, which may limit their customer base as some individuals may prefer regular polish over gel polish.
2. Inconsistent service: Several customers mentioned that they had negative experiences with the salon. Issues such as not receiving the desired color, uneven shaping, and poor gel polish application indicate a lack of consistency in the salon's service quality.
3. Pricing transparency: Some customers mentioned that the salon does not list its prices, which can be inconvenient for customers who want to know what they will be charged upfront. This lack of transparency could lead to customer dissatisfaction and frustration.
4. Short-lasting nails: A customer mentioned that their nails started peeling within 24 hours of getting them done. This suggests that the salon may not have a consistent and effective application method, resulting in short-lived nail enhancements.
5. Inconsistent results: One long-term customer mentioned that their recent experiences with the salon have been disappointing, with their nails breaking or bubbling within a few days. This indicates that the salon may have inconsistencies in their application techniques and overall quality, which can lead to customer dissatisfaction.
6. Rude staff: Multiple customers mentioned encounters with rude staff members. This is a significant weakness as it can create a negative atmosphere and drive customers away, impacting the salon's reputation and customer loyalty.
7. Rushed appointments: One customer mentioned that even with an appointment, the salon always seems to be rushed. This suggests that the salon may not have sufficient staffing or time management practices in place, which can compromise the quality of service provided.
In conclusion, while Julie's Nail Salon has some strengths such as good quality nail work and attentive service, they also have several weaknesses such as inconsistent service, lack of pricing transparency, short-lasting nails, and encounters with rude staff. Addressing these weaknesses and improving on their service quality, consistency, and customer service would be essential for the salon to retain customers and improve its reputation. Additionally, providing a wider range of options such as regular polish and maintaining a more relaxed and organized atmosphere would contribute to a better overall customer experience.


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Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location